Reviews (992)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for effectively highlighting products and promotions with its flexible and customizable features like product labels, sale banners, and custom artwork upload. It's praised for its seamless integration, reliable functionality, and compatibility with various themes and apps. The support team is noted for their quick and efficient problem-solving. Merchants find it affordable and valuable for enhancing product marketing and customer engagement, and for tailoring marketing to different customer segments. The user interface is described as intuitive.

Edited January 19, 2022

really great app with really great support, can reccomend this app for product labels! we are very happy!

PicArt
Germany
5 days using the app
BSSapps (by BSS Commerce) replied January 16, 2022

We are sorry for hearing about the problem and for the delay in response during the weekend.

We already fixed the problem and contacted you in the email/chat. Kindly check and reply to us so that we know the problem was sorted out as your desire.

Thank you and look forward to hearing from you soon.

January 19, 2023

Customer service is awesome! There was a small glitch when I first added some labels but they were proactive and had it fixed within a couple hours. To me service really matters!

Shop Nation Store
United States
5 days using the app
BSSapps (by BSS Commerce) replied February 3, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

November 9, 2022

Ho installato l'applicazione sul mio store ed inizialmente ho avuto dei problemi di configurazione, in quanto probabilmente non supportava di defoult o il tema o le le altre applicazioni che ho installato sul sito, ho chiesto aiuto al supporto e subito ho avuto il supporto di Jena eTran Duc Nam, che dire assistenza PERFETTA, hanno esaudito tutte le mie richieste aiutandomi passo passo nella corretta installazione ed alla corretta visualizzazione in tutti i posizionamenti necessari. OTTIMA applicazione più che consigliata

D'Ordia
Italy
5 days using the app
BSSapps (by BSS Commerce) replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

Edited October 16, 2020

Very easy to use and install, with everything you need! The support team is awesome and help whenever you need. 5-stars is not enough!

Clube Importador
Brazil
5 days using the app
BSSapps (by BSS Commerce) replied October 23, 2020

Your words make my day and thank you for your patience with our app although there was a small problem at first.
Really appreciate it!

July 6, 2021

Is a great app display discount/sale badges on our website. It is very easy to fix and display badge. And the support team is easily communicate to help with a quick reply

PRIVATE STITCH
Malaysia
5 days using the app
Edited August 23, 2022

Good app I used it, works perfectly for me. They have a good customer support team. Thanks to their immediate problem-solving support team, issues can be solved quickly and efficiently. A big thanks to Jena Nguyen, Phan Thanh Son, Nguyen Van Ninh and Pham Van Hoanfor her quick support

Perfume Scents
United Kingdom
4 days using the app
Edited December 29, 2021

The technical team has finally solved all the issues of the APP and adjusted it to the shopify theme. Thank you so much!

contarmarket
United States
4 months using the app
BSSapps (by BSS Commerce) replied December 19, 2021

Dear,

Kindly receive our sincere apology for your experience and for our delay in response during the weekend.

When we came back to work today, we immediately checked the issue and informed you via ticket #39770. Can you kindly check and allow us to fix your experience.

Thank you so much.

Best,

Steph and the team.

April 3, 2023

Top rate service, within 10 minutes of contacting them for help, Jennie and the technician Nhat Hoang Ngoc were able to resolve the issue I was having. This is great as there is no messing about having to rewrite code, just sign in using your Shopify url and everything is linked. I have only created a label but it was simple to do and to attach to the products.

Genuine Scottish Knits
United Kingdom
4 days using the app
BSSapps (by BSS Commerce) replied April 3, 2023

Thank you so much for your 5 star rating and kind words! We are pleased that our customer service was able to help you out and that setting up your orders and labels was easy and fast. We strive to exceed customers’ expectations, so we are glad we could do that for you! Thank you again for your feedback and rating.

December 10, 2021

Very good ap. easy to use and when support is required, they are there to support you. we are using in a lot of stores. Highly recommended.

Valentina Osorio - Imagen Efectiva
Colombia
4 days using the app
BSSapps (by BSS Commerce) replied December 15, 2021

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

October 31, 2021

I used this app for labels and badges. Very useful and good app. I have tried other apps with a similar purpose but this is far the best. Customer care also helped me to resolve my issue within a short time.
Would recommend it to use. Very useful and great app.

JANYAS CLOSET
India
4 days using the app
BSSapps (by BSS Commerce) replied November 2, 2021

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!