Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing product marketing and customer engagement by highlighting products and sales. They value its variety of templates, customization options, and ability to display different messages to various customer types. The app is praised for its user-friendliness, seamless Shopify integration, and affordability. The customer support team is noted for their quick and effective problem-solving. The app's performance is good with minimal technical issues, making it recommended for its value, features, and excellent customer support.

Edited February 27, 2023

Thanks to Jennie as supporter and her technicians Tran Duc Nam and Nguyen Kim Tung. Never had service and support like this before dont hesitate to install this app, they will help you with any issue! I dont had problems with functions or anything just some positions and crossings of some lables. This app is really easy to understand and is equipped with a lot of functions and settings. I added all lables which i needed for my page because of many other apps and bugs from theme i contacted them to help with some positions. In case of this enquiry it was not just a help they fixed all things and customized some special features for me! Every day I got an answer to my questions also feedback when they needed more time! About Jennie's questions, only thing what would be a really cool feature update, if your lables also available for the basket would be really cool, because i could say to the customer hey look your product is availalbe and promote buying.
For now im really happy with the result! Thanks again for you work and great support.

MT Audio Shop
Germany
About 1 month using the app
BSS Commerce replied February 28, 2023

Thank you so much for your 5-star rating! We are so glad to hear about your positive experiences with Jennie, Tran Duc Nam, Nguyen Kim Tung, and our app. We really appreciate your kind words and we're glad that we could help with the positions and crossings of some labels. It's an honor to have customers like you that trust our service with customizations and other inquiries! We're glad you are happy with the result and thank you again for your support.

Edited July 28, 2022

Label & Badge is a great tool, got a problem with my theme but the staff did help us very fast, I absolutely reccomend it, great support from Gigi,The Huy and Van Hoan. I like the feature you can customize it for different products and with a lot of conditions, especially the country restriction which can let it customize different badges for different countries and so on. Hope they will develop some other apps cool like this one.

Caffe.com
Italy
About 1 month using the app
February 14, 2023

My shop needed to be able to show customers when product is out of stock on the main page - BSS Product Labels & badges worked perfectly but there was an issue with the compatibility for my theme. I contacted support late last night thinking that i wouldnt be able to talk to someone until the day time but was surprised and delighted that i was able to chat with support. Jennie was very helpful and was able to take the request and submit the ticket on my behalf immediately. Nguyen Van Ninh is the developer that took on the request right away and fixed the problem quickly. The website now looks perfect - Thanks again!

Celly Sports & Games
Canada
30 days using the app
BSS Commerce replied February 15, 2023

Thank you so much for your kind words and the 5-star rating! We are so glad that you had a great experience with our stellar support and the developer who quickly resolved the issue. We truly appreciate your loyalty and your wonderful review.

Edited June 5, 2021

The product is useful for our website and easy to use. The customer service support team was very helpful when going through some issues that we faced.

Hey! Chips
Singapore
About 1 month using the app
April 23, 2022

We are very happy with this app so far. The customer support has been excellent. Highly recommended!

Clear Moon Bidets
Canada
30 days using the app
BSS Commerce replied April 26, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

March 21, 2023

Works great, good support to fix conflicts with our theme. Good functionality, highly recommended.

Horse Riders Classics
Netherlands
29 days using the app
BSS Commerce replied March 24, 2023

Thank you so much for your 5 star rating! We are so pleased to hear you like our product and have good support for fixing conflicts with your theme. We appreciate your kind words and highly recommend our product!

October 1, 2021

All the plans are super useful (even the free one). Customer service was fast, kind and solved my problem within a day.

DISTRO
Mexico
29 days using the app
BSS Commerce replied October 1, 2021

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

November 21, 2022

I have three stores and I both install this app for all of my stores to improve product display as well as boost sales. This program performs exactly what it claims. We have a high-level strategy, which is simple and easy to implement. We had an issue with a conflicting app that was preventing labels from appearing properly after first installing it. For all stores, Jennie is my main support. She and the tech guy Nguyen Van Ninh were able to tackle the problem quickly and effectively; the difficulties were resolved within 24 hours of being reported. The app is presently working flawlessly on our website, and we are extremely pleased with it. Creating your own labels is very easy and they look professional. Support is also very helpful and they fixed all problems quickly. I really appreciate their support. In conclusion, I am very happy with the team and service that I received and I can not recommend this app more. Thanks, BSS Commerce team. I'd strongly advise anyone wishing to show labels and badges on their items to use them.

CULTIVER - Australia
Australia
29 days using the app
BSS Commerce replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

February 5, 2023

Thanks for the quick and professional help that Jennie P and devs Dinh Trong Linh, Nguyen The Huy have done overtime to make my website display the tags correctly. Good luck with your service.

Ajándék Galéria
Hungary
29 days using the app
BSS Commerce replied February 6, 2023

Thank you for your kind words and the 5 star rating! We greatly appreciate your positive feedback and the recognition of the hard work of Jennie P and our devs, Dinh Trong Linh and Nguyen The Huy. We are glad we could assist you in getting your website's tags to display correctly. We appreciate your support and wish you the best of luck.

February 24, 2022

During my use, I encountered a problem that cannot be displayed. I am very grateful to Gigi for her help. She successfully helped me solve the display problem, and also helped me to record the screen so that I can understand how to solve it.
Thanks again Gigi for your help

Ctronics
China
28 days using the app
BSS Commerce replied March 3, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!