Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing product marketing and customer engagement by highlighting products and sales. They value its variety of templates, customization options, and ability to display different messages to various customer types. The app is praised for its user-friendliness, seamless Shopify integration, and affordability. The customer support team is noted for their quick and effective problem-solving. The app's performance is good with minimal technical issues, making it recommended for its value, features, and excellent customer support.

August 16, 2021

The customer service team is so helpful and quick! I'm enjoying this app to display when I have products coming back soon.

A Makers' Studio Store
United States
Over 2 years using the app
BSS Commerce replied August 24, 2021

Great thanks from Gigi and the team.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

July 6, 2022

The app is very easy to use and has the right functionality. There were some display issues, but support was very proactive in fixing them.

MySecretCase
Italy
About 1 year using the app
March 28, 2023

Out of principle, I never rate 4 stars, but I can say it is almost a 5 star rating because the help I received was almost instant and the communication was very easy with the support team. Jolie and Cao helped me resolve the bug like issue on my store front that came with the label. Very useful app and it has diverse settings so I liked it. Thank for helping me :)

madeathand.nl
Netherlands
11 months using the app
BSS Commerce replied April 3, 2023

Thank you so much for your 4 star rating! We really appreciate that you found our agents to be helpful, and it's great to hear that you found the app to be very useful with its diverse settings. Our goal is to provide the best possible customer service, and we're happy we could help you with the bug-like issue. Thank you for your support!

October 1, 2021

This app has some glitches/nuance to it but the support team was incredibly helpful and responsive in helping with my requirements

Ecoy
Australia
8 months using the app
BSS Commerce replied October 1, 2021

Thanks for your patience with the app and we're happy that the app works well now.

Please enjoy the app!

April 29, 2022

Great app, top notch and reactive support. Special acknowledgement to Gigi, from customer support and Van Hoan the technician.

Honies et Bees - Ta trousse beauté bio
France
5 months using the app
BSS Commerce replied June 6, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

Edited December 29, 2021

The technical team has finally solved all the issues of the APP and adjusted it to the shopify theme. Thank you so much!

contarmarket
United States
4 months using the app
BSS Commerce replied December 19, 2021

Dear,

Kindly receive our sincere apology for your experience and for our delay in response during the weekend.

When we came back to work today, we immediately checked the issue and informed you via ticket #39770. Can you kindly check and allow us to fix your experience.

Thank you so much.

Best,

Steph and the team.

September 9, 2021

Very nice app! Not 100% compatible with my theme(s), but support has it fixed within 24 hours. Will continue using gladly it

MELIBeauty.de
Denmark
3 months using the app
BSS Commerce replied September 9, 2021

Great thanks from Gigi and the team for your patience and understanding so far.

Sometimes, the app might not work with the theme and other 3rd-party apps in the first place, yet you know that our team is very responsive and all ears to your problems.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

March 13, 2023

Customer service was responsive, quick, and efficient. As far as the app itself, we are still trying to adapt it to our needs.

Robed With Love
United States
About 2 months using the app
BSS Commerce replied March 15, 2023

Thank you so much for your review! We are very pleased to hear that our customer service was responsive, quick, and efficient. We appreciate your feedback and will continue to strive to optimize our app to meet your needs.

January 5, 2024

Drink Dry Kuwait
United Arab Emirates
8 months using the app