Reviews (2,294)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its user-friendly interface and extensive customization options, ideal for stores offering customizable products. They appreciate its seamless Shopify integration and the positive impact on the shopping experience. Exceptional customer support, especially from team members like Helen and Rosie, is frequently praised for their prompt and effective assistance. The app is noted for its cost-effectiveness and versatility in managing diverse customization needs, enhancing operational efficiency and the overall shopping experience.

March 27, 2023

There's many options of what you can do with this app. We use it for gathering personalised info from customers as well as checkboxes.
The tech support has been responsive and fixed any small issues very promptly.

Minting Memories
Australia
About 1 year using the app
March 17, 2023

incredibly helpful options, top tier customer service, would recommend. allows me to add essential options/variants on my products

Wonder Nails
United Kingdom
About 1 year using the app
October 13, 2022

The support from the dev team is amazing, they help you with any problem you may have, even if you have the free version!

DŌMO SPORTS
Brazil
About 1 year using the app
February 17, 2021

Great experience with Customer service with Eric. I had a specific issue and the team replied promptly with steps to try to help, not only that, in the same message offered an alternative contact solution if the steps didn't work, this eliminates an extra message going back and forth and waiting for a reply. Very happy with the service and the app. Lucie
mamabossshop.com

MamaBossShop
United Kingdom
About 1 year using the app
June 2, 2023

Helen from Globo Product Support was super helpful and responsive! We purchased a new theme which messed with the app and my website wasn't responding properly on mobile. She jumped in and found the issue quick and realized its an conflict with another third party app. She asked for permission to disable the app and attempt to fix the other app for me. Luckily she did because she fixed it faster than the other app company could even get to it.

The Cookies & Co.
United States
About 1 year using the app
January 17, 2023

Fantastic app, nice theme integration and easy to use and superb customer service. Fast, friendly and efficient replies. I would definitely recommend.

My First Box
United Kingdom
About 1 year using the app
May 11, 2023

Great app and very easy to use! The installation and setup of the app is very straight forward. More importantly their customer service is great! Had an issues with one of my option sets not appearing on the site. CS responded and solved the issue quickly! Highly recommended

Project.Mozi
Hong Kong SAR
About 1 year using the app
April 2, 2023

Amazing customer service! They go above and beyond to help you get the most out of their app. I would highly recommend this app.

Olive Lou
United States
About 1 year using the app
July 21, 2023

I had an issue and contacted customer support. They replied quickly and fixed my problem.
Their service is excellent, as well as their communications, and I highly recommend them!

Shuttle Tee
United States
About 1 year using the app
February 13, 2023

The apps works really well. I had a small problem dealing with the layout in the checkout and the customer service was very helpful and had a fast response time dealing with the problem! Thanks.

Sugar Cat Baking Studio
United States
About 1 year using the app