Reviews (2,294)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its user-friendly interface and extensive customization options, ideal for stores offering customizable products. They appreciate its seamless Shopify integration and the positive impact on the shopping experience. Exceptional customer support, especially from team members like Helen and Rosie, is frequently praised for their prompt and effective assistance. The app is noted for its cost-effectiveness and versatility in managing diverse customization needs, enhancing operational efficiency and the overall shopping experience.

Edited October 4, 2023

ottima app, veloce e rapida per la personalizzazione, intuitiva e utile per prodotti da personalizzare, lo staff è gentile grazie a Rosie che mi aiutato moltissimo :)

Patterntag
Italy
8 months using the app
Edited March 22, 2021

The APP is very good! ! ! The team support is very timely. I look forward to using their more apps.

FLYWOO
Hong Kong SAR
8 months using the app
November 6, 2022

Helen was super helpful in customizing my widget font and placement. It was quick and easy! 10/10 recommend!

Your Everyday Planner
United States
8 months using the app
February 21, 2023

Another integration with this great app for our second store. And in within a day, the support team could fix the app to work perfectly on our webstore. They are just awesome and only merit great applause for their customer concern. So far, this is the best shopify app supplier I have ever experienced. Bravo, and do continue!!!

Christophe Roussel
Japan
8 months using the app
February 16, 2023

I'm thoroughly impressed with the team's response time and customer support. From the moment I downloaded the app, I was blown away by how helpful and friendly the support team has been.

Overall, I would give this app a 5-star review without hesitation. If you're looking for a reliable and user-friendly app, look no further! The team's excellent response time and customer support have made a difference in my experience using the app, and I appreciate their dedication to adding new and innovative features.

LuXXXdolls
United States
8 months using the app
July 25, 2022

Really great support. Super responsive and fixed our issue within 24 hours. Very happy with the team.

Molten Store
Australia
8 months using the app
November 28, 2022

This app is fantastic! I wanted to create a simple drop-down menu on a particular product page and it’s so easy to do. Customer support is great! I had extra questions and they responded quickly and had my issue resolved in a matter of minutes!

Merakai
United States
8 months using the app
September 26, 2023

I recently had the experience of working with Globo Variant and must say I am thoroughly impressed. While it turned out that their variant option wasn't the right fit for my specific needs, their professionalism and customer service were second to none.

From the get-go, the team was extremely communicative. They took the time to understand my needs and were prompt in answering any queries I had. It's rare to find a company these days that values customer engagement to this extent.

I was equally impressed with how quickly they processed my case. Despite the variant option not working out for me, the team was fast in offering alternatives and processing the necessary changes. Their efficiency saved me time and effort, making the experience smooth and stress-free.

One of the most striking aspects of my interaction with Globo was their responsiveness. They were always available to address concerns or make adjustments on the fly. It’s refreshing to see a company so in tune with customer needs.

In conclusion, even though their specific variant option wasn't the right match for me, everything else about the company was top-notch. I wouldn't hesitate to recommend Globo to others. Their commitment to customer satisfaction is something other companies should aspire to.

Historical Pix
United States
7 months using the app
Edited August 31, 2021

The app is amazing but the customer service is even better! We implemented this app to our website and had some slight issues just prior to the release of the website. Eric and his Dev team were absolutely amazing. They were quick in their responses and had the issue fixed within 24 hours. Honestly, without their help we would have been very stressed on releasing the website. thank you to Eric and the Dev team! We will absolutely continue to support this app! Since implementing the app the support has been nothing but fantastic! I had a question around some potential issues in the back end. I sent the email and within 10 minutes had a response. Within 20 minutes of that email the issue was fixed by the Devs, absolutely over the moon with the support. Will always continue to use apps from them, if the customer services continues to be as I have seen, I will never be disappointed!

Aunty Poppy's
Australia
8 months using the app
Edited January 23, 2023

I'm very happy to use your application, it contains 98% of what I need for my options store. In addition, I am extremely satisfyied with the support effort. Very kind people, especially Helen, such a lovely person

SmartTravelers
Morocco
8 months using the app