Reviews (2,295)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its user-friendly interface and extensive customization options, ideal for stores offering customizable products. They appreciate its seamless Shopify integration and the positive impact on the shopping experience. Exceptional customer support, especially from team members like Helen and Rosie, is frequently praised for their prompt and effective assistance. The app is noted for its cost-effectiveness and versatility in managing diverse customization needs, enhancing operational efficiency and the overall shopping experience.

October 13, 2023

the customer service is very good and fast. thank you.

Uncle Bobblehead
China
3 months using the app
Edited December 23, 2022

Nearly perfect. I can recommend the support a lot. They will fix/ code every problem away. And the app has enough features. Besides one that I do miss, which is the option to show a color-colorswatch on the collection page and a picture colorswatch on the product page. Currently you have to chose for one of them on both sides

apfelcases
Germany
4 months using the app
September 20, 2023

This app is very aesthetically pleasing BUT has some very serious limitations and when I inquired about it they didn’t really seems to care - it was like oh well so sorry

You can offer a selection that adds more then a qty of 1 of any sku to the cart

Example - if you wanted to allow for a selection that added a qty of 2 tires or bolt a etc - the app can’t do it - only can add a qty of 1 of any sku to your cart

I even tried my own workaround - making it 2 options a Ex) Tire #1 and Tire#2 and the customer can select both but yet only 1 gets added to the cart

Other app we used does this but didn’t have as nice as a layout

Guess I wasted many hours for nothing and it really was disappointing the lack of effort and empathy i recd in their response

G-FORCE POWERSPORTS
United States
4 months using the app
October 26, 2023

All great!

WitzPost.com
Germany
3 months using the app
October 3, 2023

Application indispensable pour son site, elle possède toutes les fonctionnalités nécessaire pour ajouter des options car nous sommes limité avec Shopify seul.

C'est une application complète et surtout elle a un service client génial et très réactif. J'avais une question et Rosie était présente en moins de 30 secondes pour y répondre

Je recommande +++

MAISON OLAYA
France
3 months using the app
November 2, 2023

Rosie was really helpful! Great customer service!

Gems Crafting Design
United States
2 months using the app
October 2, 2023

I had a fantastic experience with Rosie! She's incredibly fast, accurate, and friendly. I couldn't have asked for better service. Highly recommended!

Maniago Designs
United States
3 months using the app
February 23, 2023

Me encanta, me permite añadir muchas variaciones y opciones para mis accesorios ya que son personalizados

NALU ACCESORIOS
Mexico
4 months using the app
January 19, 2023

Absolutely one of the great app in shopify. Customer care is responsive and professional. Also, the app is super easy to use and solve my problem by having product options as some sort of quiz builder with my subscription app. Well done team!

Joemetry
Malaysia
4 months using the app
November 9, 2023

Super! Le chat est réactif, et à toujours trouvé une solution pour moi!
Merci beaucoup!

Mahalia Creation
Belgium
2 months using the app