Reviews (2,295)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its user-friendly interface and extensive customization options, ideal for stores offering customizable products. They appreciate its seamless Shopify integration and the positive impact on the shopping experience. Exceptional customer support, especially from team members like Helen and Rosie, is frequently praised for their prompt and effective assistance. The app is noted for its cost-effectiveness and versatility in managing diverse customization needs, enhancing operational efficiency and the overall shopping experience.

August 19, 2023

Great customer service and the website has served my needs tremendously. It's very diverse and offers a range of customization options at an affordable price. Only thing is I wish it was more compatible with these Wholesale apps when adding price add-ons (works with the apps to add text details, colors, etc., but DOES NOT work when adding-price add-ons and adjusting directly in the cart like some other apps do). It basically comes down to which variant apps are compatible with which wholesale apps and Globo isn't compatible with any of the wholesale apps I wanted or needed to use). I needed Globo to work for a wholesale app and couldn't get it via my backend nor API which is very weird. Tech needs to figure out how to allow this app to work with others through API if not directly compatible via the Shopify store... However, if you simply need a custom options app for your Shopify store only, no other Wholesale B2B/B2C app compatibility needed for price add-ons, then this app is AMAZING and definitely a no brainer.

KIOKO
United States
4 months using the app
June 27, 2022

My online boutique, Material Thingz, offers personalized jewelry. As such, I use this app to allow customers to insert their names and upload their respective image styles. I've tried other apps but this one has proven itself to be the most effective. Coupled with that, the customer service is superb.

Material Thingz
Trinidad & Tobago
4 months using the app
November 18, 2023

Great product and gives me lots of product options. I had an issue and the tech support team fixed it within an hour. Great support.

Selah
Australia
About 2 months using the app
March 23, 2023

Great customer service. At first I didn’t like the app but I realized I was using it wrong.. watched some videos and contacted support. I love it!

Bella Rain
United States
4 months using the app
Edited September 14, 2022

Le SAV est juste au top !! réactif, à l'écoute, hyper sympa et compétent.
Je propose à mes clients de personnaliser leurs cadeaux de naissance grâce à cette appli. Simple à paramétrer & efficace. Je recommande !

Petit Pote
France
4 months using the app
October 4, 2022

J'utilise l'app depuis quelques heures uniquement, elle est relativement simple d'utilisation et permet pas mal de personnalisation.
J'ai souhaité avoir plus d'informations pour quelques réglages plus poussés et l'équipe m'a répondu immédiatement et la réponse était très clair. App à utiliser les yeux fermés, surtout avec un excellent service comme celui-ci. Merci à Globo Product Options !

L'Atelier d'Izia
France
4 months using the app
May 24, 2023

This is a fantastic app that's easy to use. The customer support is quick and helpful. I'm so glad that I found Globo Product Options.

The Fashion Class
United States
4 months using the app
May 17, 2023

This team is very professional and fast! I had a problem and they found the solution very quickly. Customer service is great!

La Bobine à Pois
France
4 months using the app
May 8, 2023

Globo continues to impress with their service, apps, and all their attention to speed and quality. I've had some tricky changes and they helped out right away - and they were super friendly about it. No worries on service with these peeps. I recommend.

Formluxe
United States
4 months using the app
May 12, 2022

For me, this is the best APP to create extra options. The functions are completely meet my needs. I need help to modify CSS, their customer service and tech support response to my email very quickly and fixed the issue perfectly. Thank you!

EverCanva Art Print
China
4 months using the app