Reviews (2,295)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its user-friendly interface and extensive customization options, ideal for stores offering customizable products. They appreciate its seamless Shopify integration and the positive impact on the shopping experience. Exceptional customer support, especially from team members like Helen and Rosie, is frequently praised for their prompt and effective assistance. The app is noted for its cost-effectiveness and versatility in managing diverse customization needs, enhancing operational efficiency and the overall shopping experience.

December 27, 2022

Amazing app and more than that unusual customer service that is available 24/7 and helping you ASAP with every problem. I

iSport- חולצות כדורגל
Israel
3 months using the app
October 27, 2022

This is an app with great customer support, fast service and they really care about their customers. I had to remove it because integrations with another company required I use a different app for my options (no fault of Globo's), but while I used it, it worked great, and I just want to say in their favor, this is an excellent company, and any changes or help I needed was attended to in the same 24-hour period.

CICGstore
United States
3 months using the app
February 14, 2023

After installing the app and embedding it onto my store it appeared as a full white box which, on a brown store, was a bit of an eyesore! I requested if it could be customised to match my background and keep my website looking fresh throughout and the same day (I think within 1-2 hours) the had requested collaborator permission and within minutes of me getting back to them they had been on and edited the box to my requirements. I am pleasantly surprised that, whilst on a free plan, I could still have things exactly how I need them. This is a brilliant app and I 100% recommend it purely just on how fantastic their customer service is!

rhbnails
United Kingdom
3 months using the app
April 12, 2021

I use this application for the options of my articles. I had difficulties and contacted support. After a few exchanges, they found the problem and resolved it quickly.

Cordes & Galop
Canada
3 months using the app
September 22, 2021

I use the app and can only say that it can really do a lot and that the basic functions are self-explanatory.
Even when I had problems with the app, I always got immediate feedback from the support team, which was always able to help me, except once. The one time they couldn't help me, the functionality didn't exist in the app, but they even tried to show me other approaches how I could do it otherwise.
Thanks to the support!

No Problem Werbetextilien Stickerei
Austria
3 months using the app
January 22, 2021

Nice apps, easy to operate, so wonderful for me !
Thanks Eric for helping me to solve my problem, hope you guys will supply more efficient but easy apps future.

Clipqueens
China
3 months using the app
February 2, 2023

Costumer support is 10/10!
App is free and works just fine. Couldn't ask for more.
Would love to see more of this.

Wir-Schreiben-Reden.de
Germany
3 months using the app
October 24, 2022

This application is very useful for selling customisable products and I very much appreciate the fact that it is free to use.

JustAnrld Fashion Division
South Africa
3 months using the app
March 29, 2022

The app works so well, it's exactly what I was looking for!!! The customer service is AMAZING and so profesional. They care about the customer. I've already recommended this app to a couple of friends. Especial thanks to Sarah!! She is an angel, solved all my doubts and did more than she should. THANK YOU SO SO MUCH!

GLITZREPOSTERÍA
Spain
3 months using the app
March 30, 2022

Cette application est top et répond à mes attentes, le service client est très réactif et répond à vos problème. Je recommande.

brintofficiel
France
3 months using the app