Reviews (2,301)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its user-friendly interface and extensive customization options, ideal for stores offering customizable products. They appreciate its seamless Shopify integration and the positive impact on the shopping experience. Exceptional customer support, especially from team members like Helen and Rosie, is frequently praised for their prompt and effective assistance. The app is noted for its cost-effectiveness and versatility in managing diverse customization needs, enhancing operational efficiency and the overall shopping experience.

February 17, 2022

It's a free app but the function is perfection. I used this app for some stores and works correctly. Most of all, the dev team support is very fast and responsive.I can always get their feedback within hours by email, then fixed my problem very quickly. Highly recommend this app if you need extra product options for your custom products.

Topone
Hong Kong SAR
23 days using the app
March 24, 2023

By far and away the best value option app available on the Shopify store, and I have looked around quite a lot. User friendly, nice layout, not clunky. The conditional logic isn't perfect if you want to get crazy complex but can do just about 95% of what you'd need.

The fact that you get all the features you do at the price you do is invaluable. Globo is awesome. Just please don't raise prices on us I enjoy using this app so much!!

Dungarvin Company Store
United States
23 days using the app
January 20, 2023

I sent a note asking for help on why the app wasn’t working all of a sudden on our POS system + Helen responded in less than 24 hours and had it fixed within a few days. Helen was so helpful + sweet when helping understand + fix our problem.

The app is wonderful, it does everything we need + more! It has a ton of great options + is very user friendly to use.

Functionally + customer service of this app are superb. Highly recommend downloading this app.

Alexis Drake
United States
23 days using the app
January 8, 2021

Eric Cantona from Product Option Pro / Shopify was amazing! He understood my website /Product ADD ON issue and resolved all of them effectively. So happy with his communication and willingness to get the tasks completed in a timely manner and completed to my satisfaction to that I am better able to service my clients moving forward. Eric Cantona deserves a raise for his work ethics. So on point. Thank you!

PupPaws.Co
United States
23 days using the app
November 24, 2022

At first I had some problems because an error appeared when I wanted to complete the purchase. Deleted the application, then Helena from support suggested a solution and the application works without problems. Super support and super easy app.

storybook
Slovenia
23 days using the app
October 21, 2022

I used this app due to the number of variants I needed for my products. It did exactly what I needed it to and gave my product pages everything my customers needed to personalise their order. Customer service was brilliant! They removed the watermark quickly and were very helpful when I need assistance matching the variant boxes to my shops theme.

Little Ideas Project
Australia
23 days using the app
May 4, 2023

We use this for add on upgrades like signature so it doesn't affect the inventory. Once I figured it out it works, however, I don't like that to add the upgrade fee I have to set up an actual item. This clutters up the invoice and the item pull list.

Because it has to be listed as shippable or it ends up on it's own leaving the order open, it also shows up on the customs forms for our interntional orders so we are manually deleting it.

If they could fix this so you can just add to the price I would give them 5 stars. For us, the feature is just annoying enough that I'm searching for an alternative app.

Steve Rude Art
United States
Over 1 year using the app
May 1, 2021

Very nice and helpful customer support. They were able to help us with our issues and would definitely recommend them.

Peachy Eyewear
United States
Over 1 year using the app
December 7, 2022

App does exactly what we need (Allows us to increase the number of variants). Developers are actually amazing, really really efficient and helped find a way to integrate it with my website seamlessly. Can’t believe this was all free too! Thank you guys

PlatinumBedz
United Kingdom
22 days using the app
March 8, 2021

This app is exactly what I needed to be my customers be able to customize their orders. The customer service is impeccable, I had an issue with integration and Emma was wonderful at getting back to me. She helped fix the issue in no time. Wonderful app and team all around!

Salam Fashion
Canada
22 days using the app