Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive customization of product options, ideal for complex offerings. It integrates well with store themes and other apps, boasting an intuitive interface and reliable performance. Customer service, especially Helen and Rosie, are praised for their responsiveness and problem-solving skills. The app is cost-effective and ideal for businesses offering personalized products. It avoids creating draft orders, preventing compatibility issues. Merchants also value the app's conditional logic feature and 24/7 support.

January 11, 2024

Have been using this 3rd party app for awhile and love it. What is making me write this today is a recent incident that caused some issues on our website. I was removing some unwanted apps from the store and somehow this app was deleted. This was extremely worrisome as we had spent a great deal of time creating custom options sets for each of our products.

Long story short after it was reinstalled there was no infromation. I contacted customer service with a glimmer of hope that the data could all be returned. Within 2 hours they had got back to me and by morning all of the data was restored. This was a huge relief as we had paid our developers alot of money to customize the website.

Just wanted to say thankyou to the app team for being there when needed!

irwinfitness
Canada
8 months using the app
February 27, 2024

The app wasn't working properly, but I asked them via chat and they fixed it right away. The best!

Goods Made
Japan
Over 1 year using the app
January 21, 2024

Great service. Great communication. Rapid response. We had trouble turning on the application after updating our theme. We contacted them and within only half an hour. Problem fixed. They even told us how to fix the problem.

EMIRISTIC
China
10 months using the app
April 22, 2024

This app is easy to use. It serves my purpose well. Customer service is also very good. I appreciate their assistance each time I ask.

Jotted Treasure
United States
25 days using the app
March 1, 2024

I am using this App for some time now for taking personalization requests, and it works great. Whats best though is the customer service and the swiftness with which issues are resolved or customized to suit the store. All in all, a great App.

ElysiaBliss
India
4 months using the app
February 13, 2024

We've been using this for over a year and it works. Any time we get stumped support is outstanding.

Bubbles and Brews
United States
About 2 years using the app
May 1, 2024

Wow what a great app and the support is great I had a question and Helen went above and beyond and adjusted my store in a matter of an hour everything worked perfectly! The options are great my store is now perfect thanks to them! Great app!!

Craftina Designs Boutique
Canada
29 days using the app
May 6, 2024

The amazing Helen from Globo product options helped me a lot, answered my questions very fast and helped with solving the problem!

Easy Sauna World
United States
23 days using the app
March 26, 2024

My store options are very complicated. I was struggling to make my options work. I used the chat function and after a few questions and minutes. we solved exactly what I needed to make things work. Great experience and so happy my store is moving forward. Thanks Globo!

My Store
United States
5 days using the app
March 30, 2024

Tech team is always helping out. I highly recommend the app as the company's customer service is top notch!

Everelle
United States
Over 1 year using the app