Reviews (296)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its user-friendly interface and extensive customization options, ideal for complex product configurations. They appreciate the reliable performance and minimal downtime, which boosts operational efficiency. The support team is noted for being responsive, assisting with quick installation and setup. Additionally, the app is considered cost-effective and offers great value. Long-term merchants report ongoing satisfaction and a positive impact on sales due to the advanced customization features. Comprehensive documentation and tutorials are also available to help merchants maximize the app's benefits.
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Unfortunately I will be going with a different product options app. This app appeared to be promising but the support is just awful. I have sent multiple support tickets and emailed the guy who they assign to you once you get the app.. bgilbert.. and no response of any kind.
Hope you guys are able to work on that.
I didnt end up using this app. But im leaving 5 stars for customer service! they were quick and very helpful.
I think this is a really great app as it does solve some of my problems. It just takes some time to load the fields when launching the product. Also want the option to not add the same conditions if the qty's increase.
Thank You for your feedback! We actually may be able to fix both of the items outlined above! Would you mind sending us a support ticket to support@w3trends.com? We want to ensure that you have the best experience with our Custom Product Options app. :)
Excellent customer service!! At least they understand what you looking for easy to download highly recommended
you can not install the app because it is a trap when you ask for help they want extra $25 try and see waste of time
The app worked fine, and the price-point was good. We used it in our company for 6 months and moved to a different apps that offered photos with the add on items / swatches.