Overall rating
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
May 9, 2023

Decent app, affordable, not the most user friendly but it works. Broke my store when I uninstalled though :/

Time spent using app: 5 months
April 5, 2023

I didnt end up using this app. But im leaving 5 stars for customer service! they were quick and very helpful.

United States
Time spent using app: 32 minutes
April 4, 2023

Highly professional, articulate communication, quick execution and very patient with customers. I am so pleased with this app and the extra service that was provided in customizing the app for our site. I highly recommend this app!

L'Atelier Global
United States
Time spent using app: 4 days
March 20, 2023

App works well once it's set up and the customer service is excellent. Immediately responsive and always looking to fix the problem.

Bladetech Hockey
Time spent using app: About 4 years
Edited March 28, 2023

We decided to use W3 Custom Products for the creation of mechanical assemblies. We are early in the process of migrating to Shopify but so far all of our testing supports W3's documentation . Their support has been fabulous. I've had to reach out 3x and I have received answers quickly. My most recent encounter had to do with a mistake I made and I received all the information I needed to correct my mistake. The application is easy to setup and the imagizer feature was a real win for us. WE are very pleased with the product.

United States
Time spent using app: 7 months
March 3, 2023

The app has been working well & my tech support experience was amazing. I'm truly grateful for their five star customer service, highly recommend!

Shaka Packs
Time spent using app: About 1 year
February 23, 2023

I just installed the app today and had a few minor issues that I couldn't figure out. The tech team held my hand and responded via email immediately with solutions that were easy to follow. We can now offer workshops with variants that have add-on fees, and limit the total class size at the same time. So grateful for the help they provided today! As for the app - so far so good!

Lake and Local LLC
United States
Time spent using app: 23 days
February 23, 2023

We have been working with Custom Product Options for many years. The product is fantastic, very user friendly and the tech support quick and thorough. I am thrilled and hope to continue working with this company and this app for many years to come!

Crystal Imagery
United States
Time spent using app: Almost 5 years
February 17, 2023

I have worked with a number of app developers and I rarely write a review. These folks exceeded my expectations so I had to chime in with a note of thanks. They are real pros and it's a pleasure to work with them.

Riverdale Yacht Club
United States
Time spent using app: 1 day
January 20, 2023

We have used Custom Product Options for a couple of years now and it has been a fantastic app for our website, I am not great with IT and I can use it with ease and we have recently had an issue ( no fault of Custom Product Options ) but our own team and they very quickly jumped to help and have sorted the issue out, great company and excellent customer service.

Sugarfinery London Limited
United Kingdom
Time spent using app: Almost 2 years