Zepto Product Personalizer

Great support from the Team, always quick to answer any questions we have about the app, and we have used it for over 6 years now. It does everything we need a personaliser app to do for us, and probably more.

The customer service has always helped me promptly and effectively, at any time of the day, and that for me is the most important part of any purchase. The app itself is easy to understand, and if there is any confusion, the customer service is there.

Great app and great support.
Around 75% of our revenue comes from products that are built using this app alone.

Outstanding customer support and product for our needs. Whenever we have had issues they take it seriously and fix it quickly and check in with you.

Originally, the biggest problem was that there was no way to see which products were connected to which customizer templates. With hundreds of products, that created serious management headaches. Editing or troubleshooting meant guessing what was attached where, which is not sustainable long term.

The team has now added an “Assigned List” inside the template view, which clearly shows the products connected to that template. That alone solves the core visibility issue.

They also improved the search functionality and added an “Apply to All” option, which makes managing large product catalogs much easier. These updates directly address the concerns I raised.

I was very critical before because the limitation genuinely created operational risk for stores like ours. To their credit, they listened and implemented meaningful changes.

Support stayed responsive throughout the process, and the improvements show they’re serious about building a better long-term product.

If you’re managing a large catalog and rely on templates, this update makes a big difference.

Appreciate the team for taking the feedback seriously.

Buyer beware.
We have experienced several orders being processed with this app with $0 value.
The development team can not explain why this happens, except to blame Google Ads.
Their solution is to move to the "Additional Product" method, however if you are a business that collects product reviews, this method is not compatable.

App functionality is powerful and easy to use. Support is absolutely incredible even for very custom implementations, they go above and beyond every time.

Zepto looks great on our site and is easy to use. Rakib and the Zepto team are always very responsive and helpful. They take time and care to explain things thoroughly, using pictures and video to assist us with setting up the app ourselves.

Zepto and the team really helped us build a smooth custom design product flow. We’re very happy with their support. The dev team understood exactly how we wanted the customer experience and helped improve our add-to-cart flow significantly. Highly recommended!

Zepto is a fantastic app, really flexible with very good features, integrations and really well thought out to make it user friendly. After trying some other customizer apps, Zepto stands out by far, making it really simple to set up complicated customizer options but have them very simple to manage across multiple products.

Support from the Zepto team is also top rate, they have always been available very quickly and answered any questions I have thoroughly and have never been unable to provide a satisfactory answer and assistance.

Pricing is also very reasonable, giving plenty of options at the different plan levels so you can start out small without paying a huge amount for it, and scale up as needed.

Definitely recommended!

I just want to say—this is seriously impressive work. The level of detail, smooth performance, and overall user experience you’ve created really stands out. It’s clear you didn’t just build an app—you crafted something thoughtful and intuitive.