Zepto Product Personalizer

Zepto Product Personalizer

Reviews (1,387)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
August 20, 2026

We evaluated multiple personalizer integrations and settled on Zepto for our product builder. The support team has been amazing... always quick to respond in chat, and they've helped us find the best options for our workflow. Very happy so far!

Box 31 Leatherworks
United States
9 months using the app
August 14, 2026

Amazing app and even better customer support! I use it for my personalized phone case store, and every time I’ve needed help, their team has been incredibly responsive and helpful.

They reply very quickly, and if something can be fixed right away, they take care of it immediately. If it requires a little more time, they always follow up by email and make sure the issue gets resolved.

Every experience I’ve had with their support has been 10/10. I definitely recommend this app, especially if you sell personalized products!

Saffiano Mexico
Mexico
About 1 year using the app
August 11, 2026

The app is a little laggy, I'm finding that my image upload box is not aligned to what I originally set it to be and I would prefer for the image upload/text to be able to be moved around however, staff are very friendly/knowledgeable. Support is prompt and my problem is resolved quickly. Rakib is very helpful and friendly.

Edit and Stitch Embroidery
Australia
Over 3 years using the app
August 6, 2026

I've been using the app for years. The setup workflow is great and highly adaptable to my store's needs. The result is a smooth customer experience and high quality exports tailored to our backend needs. Customer support is quick and incredibly helpful with coding fixes on their end so the app responds even better to our specific needs.

Dans ma classe
Canada
Almost 4 years using the app
July 31, 2026

Have used this app for years and am really happy with it. The customer support is great, we had a bug after updating the theme and it was literally fixed in minutes. Great customer support

Mobility Tools
United Kingdom
Over 6 years using the app
July 20, 2026

This app has been great for us at Hamag. It allows very detailed personlisation along with the ability to show our customers what the customisation will look like. The support is second to none. Always ready to help out and very quick. Highly recommended.

Hamag
Australia
Over 6 years using the app
July 17, 2026

Been using the app for a few years now, from the old legacy version through to the new version.
A few issues along the way, but nothing support couldn't help with, in a prompt manner!
Very handy app for us, managed to reduce our processing times considerably.

Five Dollar Shake
United Kingdom
About 6 years using the app
July 10, 2026

We have been using this app for about a year now and have had nothing but positive experiences with it. The support staff is also top notch. The level of detail they have provided in solving some limitations we have come across has been amazing.

CCS
United States
About 1 year using the app
June 25, 2026

Works well, good support. Would be nice if the issue with changing the image but not the name in an image set was fixed.

Purvis Gear
United States
Almost 2 years using the app
Edited July 27, 2026

This app is CRAZY! There's just not one personalization can cannot be accomplished by this app. Sometimes the conditions can get a little tricky when you're not the most tech savy person but the SUPPORT, OMG. The team is AMAZING, they're available 24/7, they're patience, empathetic, so much value. They teach you, help you understand. 10/10, everything is outstanding!

Bangili
Costa Rica
Over 4 years using the app