Zepto Product Personalizer , 930 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its complex personalization options that boost conversion rates. They value its features like live product previews, image libraries, and intuitive interface. The app is recognized for its stability, regular updates, and responsive customer support. Despite its high functionality, it's seen as cost-effective. Long-term merchants express satisfaction with its performance and support.
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Nazirul has been so helpful helping me solve an issue I’ve been having.
great product customizer and great support. the support has been helping me so far with all my questions that i had regards the app. Very recommendable if you are looking for a product customizer app.
A fantastic application for stores selling customizable products. Although I had a few small requests, the support team enthusiastically assisted me according to my requirements. Thank you so much!
Cette application a pu parfaitement être adaptée à l'expérience d'achat que je voulais mettre en place sur mon site qui n'est pas celle d'origine. Il est très rare d'avoir une équipe aussi réactive et surtout aussi compétente. L'équipe zepto est vraiment très professionnelle et faite pour travailler avec des professionnels.
DO NOT USE THIS APP. If we could give negative stars we would have. When we used their app, it started malfunctioning our entire website. Our checkout button wouldn't work while we were running paid social media ads. They didn't care. Their team had NO IDEA what to do. We had to contact Shopify Customer support to figure out what was going on. That was our 5th issue in 2 days with them - from their own app not working correctly. We gave them multiple chances to fix the problem and they never did. Stay away from this app or you'll regret it. First bad review we've ever had to write from such a horrible experience with an app on Shopify
We appreciate your review and patience during our recent app update. While our intent was to introduce significant improvements, we encountered a temporary disruption.
Could you please consider updating your review based on your latest experience? Your feedback is invaluable, and our commitment is to continuously provide a better experience.
Every single personalisation option just vanished from the site 1000s of products that had options now have no option for any personalisation. The Dashboard just gives an error and I can only email them to which I didnt get a response to the last email I sent over a week ago which I ended up working out a fix for so Im not holding out much hope for a reply. Currently looking for another app urgently that can bring the personalisation back to the site so we can receive orders.
Thanks for your review and patience during our recent app update. We aimed for significant improvements, but there was a temporary disruption.
Could you kindly update your review based on your latest experience? Your feedback is crucial, and we're dedicated to providing a better experience.
AMAZING SERVICES
IF YOU GOT ANY PROBLEMS THERE HERE FOR YOU IN LESS THAN 3HOURS
AMAZING SAV
AMAZING WORK
AMAZING TEAM
THANK YOU, WISH U ALL THE BEST AND KEEP GOING TO PROVIDE SUCH A GOOD APP THANK
The app is great and the customer support is was high quality. Super easy usability and we believe our customers with think the same.
So far the overall experience has been pretty good. Fairly easy to implement, and I was finally able to optimize a single test product, but I needed customer support to do so. It's not perfect but it will suffice for now. There are some areas where you have limited capabilities that I hope will addressed in the near future.
Be mindful if you have an API connection that utilize existing fields. You are going to need developer help to sync the two. For the time being, I'm utilizing a preview field only and had the Zepto help to remove the add to cart button (quick fix).
Regarding support, Muhtasim is my guy and he helped me through this initial stage and was prompt. So that's a big plus.
I do recommend this app. Not 100% sure this will be our long-term fix but we will get mileage out of it for the near term.
Excellent service. I am very satisfied with this personalization app.