Reviews (1,090)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing product customization, especially for personalized items. It supports various product types with features like image and color libraries, multiple image swatches, and live previews, improving customer engagement and satisfaction. The app is noted for its user-friendly interface, reliability, and exceptional customer support that quickly addresses issues.

September 16, 2024

Fantastic team. They are incredibly fast with their support and help with all questions. Without their assistance, it would have been impossible to succeed.

to.bcustom
Portugal
About 2 months using the app
October 31, 2024

Rakib has been amazing with assisting us in the exact designs we needed. Can't thank him enough for his A Class support!

ZLEIPNIR®
Australia
12 days using the app
August 16, 2024

I consider myself super picky when choosing apps. I would check out every app in that category before making decision, and Zepto is my final pick.

Here are 3 main reasons why I like Zepto after 2 months with them:

1. I like it very intuitive, particularly the tab and preview feature, even my 5-year-old kid can use it well.

2. I like it very flexible, allowing us to improve most aesthetic details.

3. I like it very supportive. The team behind takes my feedback seriously, understands what I want, and replies promptly. Kudos to them!

My Store
Hong Kong SAR
10 days using the app
November 6, 2024

(We have tested the app on our Dev store, so it will not show any usage time) I have explored and tested more than 10 personalizers including customily, teeinblue, and etc, and his app is the one! It is the only service that has provided the necessary functions and services with a superb customer service. You can get output file in various formats such as svg or pdf vector. And the setup for the customization itself is very intuitive and easy. You just need to link the preexisting product and put extra customization options to it.
Lastly you dont need to activate the editor for the customization itself too like what other services usually do (with some ugly UIs and limited options...). Thank you Zepto for making a great service.

Legato Golf
United States
About 6 hours using the app
July 17, 2024

Great support overall, they recently made some changes which affected our whole site, about 400 products had to be manually fixed, they went through and fixed our issue in a timely manner.

VELANTE Officiale®
Romania
Over 2 years using the app
October 7, 2024

Very Helpful! Appreciate everything Nazirul did for me:)

A R M E D
Canada
3 months using the app
October 9, 2024

The Zepto Product Personalizer is exactly what I needed for product customizations. Muhtasim from the support team was super quick with solutions, and everything was easy to implement. I highly recommend this app!

Convoy Truck Shop
Hungary
5 days using the app
September 30, 2024

Quick response and support me a lot. This app is easy to use and has enough features that I need. Thank you. Recommendation Personalization App.

Rideawaits
Vietnam
6 days using the app
November 16, 2024

Great customer service. Even on the weekend. Perfect solution!

Dreambelt
Germany
13 days using the app
October 14, 2024

This app has great functionality and support and is able to do some more complicated setups than other apps I tried.

Crafted Furniture
Australia
5 days using the app