Reviews (1,201)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its extensive customization options, including personalization of fonts, colors, and emojis. They appreciate its user-friendly interface, seamless Shopify integration, and features like preview options and template saving. The support team is noted for their quick and effective assistance, enhancing the app's reliability and ease of use in daily operations.

November 15, 2024

I’ve been dealing with issues for over two months now. Their image upload feature works inconsistently, causing lost sales. Customer service responses are generic and don’t actually address the problem. I’m very disappointed—not just with the product, but even more so with the support.

Chic Signs
Canada
Almost 4 years using the app
December 16, 2024

The Zepto Product Personalizer is absolutely good. Muhtasim was so helpful and patient to anwer the questions, the problem is perfectly sloved. Thank you so much. Recommend!

Craftsman Golf
United States
About 2 years using the app
December 21, 2024

I recently started using the Zepto Personalizer app, and initially it can be overwhelming! But the service is excellent, and their support staff has been extremely helpful, answering all my questions quickly and professionally. Special shoutout to Rakib. It’s been a great experience so far, and I’m excited to explore more features!

Neonwale
India
16 days using the app
December 19, 2024

Customer service team is super fast to respond at all times of the day and will have answers to any question you have great job!

lmr tackle
United States
30 days using the app
December 7, 2024

The app does exactly its job. what else do you need? Also the support is fast and effective in solving any issue.

EMBER COLOMBIA
Colombia
About 1 month using the app
November 9, 2024

I used to try many personalization apps before. Now I have decided to use this app for my 4 stores and I love it. Your app is so easy to use, and your team supports me quickly and seems to solve all of my problems. Thank you. Recommendation app.

Joli et Senti
Vietnam
6 months using the app
Edited December 17, 2024

helped a lot with different thing I was trying to create. and responded quickly. Very appreciative.

Two Tails Pet Company
United States
Almost 2 years using the app
December 11, 2024

Great support, always ready to help!

LAUBLUST.de
Germany
Over 1 year using the app
December 10, 2024

Amazing app with wonderful customer support! Recommend!

EQUA
Lithuania
About 4 years using the app
February 6, 2025

Great app and great customer support. You need some time to understand the app, but it's worth it.

SLIMJACK
Germany
13 days using the app