Reviews (1,090)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing product customization, especially for personalized items. It supports various product types with features like image and color libraries, multiple image swatches, and live previews, improving customer engagement and satisfaction. The app is noted for its user-friendly interface, reliability, and exceptional customer support that quickly addresses issues.

August 27, 2024

Good app, one of the best that you can find on the store.
Amazing customer service. I've had some issues and Sakib done the best to help me out.

TISATI
United Kingdom
7 days using the app
October 3, 2024

We are new to the App and still setting it up, but the support team have been brilliant and are questions (lots of them) were answered quickly and really well with imagery and often further suggestions to help. Based on this would highly recommend them.

Small Stuff Accessories
United Kingdom
2 months using the app
September 26, 2024

Very helpful customer service and a great app!

Kassis Geschenkartikel GmbH
Germany
11 months using the app
Edited September 16, 2024

Helped by Shahariare Rahaman and then Rakib, they were very fast and efficient, you have awesome guys among your team

Adonis Paris
France
2 months using the app
October 21, 2024

Fantastic customer support! The team is always quick to respond, and Rakib has been exceptionally patient and helpful in addressing any questions or issues.

CULTIVER - UK
United Kingdom
18 days using the app
September 9, 2024

Great application for customization!

Codeword
United States
7 months using the app
November 13, 2024

Rakib provided excellent service! He was incredibly patient throughout the process, answering all my questions calmly and positively. His helpful approach made everything easy and enjoyable, and I never felt rushed or overlooked. Rakib is dedicated to ensuring a great customer experience. I highly recommend his service!

Velvet Waves
Canada
About 23 hours using the app
July 29, 2024

Don't recommend Please Don't Use this APK. Poor Support Structure. sometime it's not working and due to this I faced lots of loss. sometime issue in preview, sometime it's take 2,3 minutes for add to cart and you have to wait for they mail. I tried to ask immediate support they don't have any immediate solution option. If you go big for future you may face big loss so I don't recommended this APK.

Invoguishindia
India
Over 1 year using the app
Zepto Apps replied July 31, 2024

Thanks for your review. We have not received any support tickets recently. You can contact us at support@productpersonalizer.com. We will reply as soon as possible. We will introduce live chat ASAP.

August 30, 2024

Have tried to install this app on our store for over 3 months. Will not work with our store and their customer service can not figure out why. No help at all.

Etch Workz
United States
About 1 month using the app
October 11, 2024

Happy customer!

Modul
Sweden
Over 1 year using the app