Reviews (1,090)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing product customization, especially for personalized items. It supports various product types with features like image and color libraries, multiple image swatches, and live previews, improving customer engagement and satisfaction. The app is noted for its user-friendly interface, reliability, and exceptional customer support that quickly addresses issues.

August 30, 2024

Have tried to install this app on our store for over 3 months. Will not work with our store and their customer service can not figure out why. No help at all.

Etch Workz
United States
About 1 month using the app
September 5, 2024

Best customer support

The MB Store
India
Over 2 years using the app
November 6, 2024

Llevamos trabajando con ellos mucho tiempo y siempre que hay problemas o dudas nos contestan rápidamente y los fallos igual.

CRISTAL PLAQUE
Spain
About 4 years using the app
October 14, 2024

I am still in the trial stage. After using it so far, I feel that the function is pretty good. Especially the online customer service is very fast and the people are very nice. I commend Nazirul customer service by name. It is very professional.

CLUSTRS
China
About 3 hours using the app
August 13, 2024

App is literally great and Muhtasim Mahir from Zepto Team helped me so sooo much. The customer support is literally great. Thank you!

Forbooks
Poland
About 2 months using the app
September 24, 2024

customer support is awesome and products i best in market

verma
India
7 days using the app
September 2, 2024

I alway have a live chat and alway talk with the same person "Rakib" he is very helpful and help me a lot,fast service and the app is easy to use . thank you so much

Somethingcharm
Australia
7 days using the app
Edited August 13, 2024

This app does exactly what I needed it to do, i.e. create customisable products. Really happy with it. I would suggest 1 update to the app: an easier way to create image sets. One currently needs to add each new item separately. What I would like to do is select a range of images and with one action create a new image set. Similarly for font sets (select a bunch of fonts and create a new font set with all of them)

Belvivere
Netherlands
29 days using the app
August 18, 2024

I don't think there is such a perfect personalization app.

It's fun to use.

FRIDAY GIFTS
United States
About 2 months using the app
July 9, 2024

The Product Personalizer team is always quick to help with customizations and any problems we have! We appreciate them so much as partners.

Classic Whimsy
United States
About 4 years using the app