Reviews (1,091)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing product customization, especially for personalized items. It supports various product types with features like image and color libraries, multiple image swatches, and live previews, improving customer engagement and satisfaction. The app is noted for its user-friendly interface, reliability, and exceptional customer support that quickly addresses issues.

October 3, 2024

Excellent features and support.

Curator
United States
8 days using the app
October 3, 2024

Incredible app. Just what I have been looking for. Special shout out to Muhtasim for helping me set up my products.

Rugs R Us
United Kingdom
About 3 hours using the app
July 30, 2024

Hi! I need to cancle my subscription of your app as i no longer need it, but i can't find it in my shopify-bill-subscription, and i still get charged! pls help me

Ms. Cole official
United States
12 months using the app
Zepto Apps replied July 31, 2024

Thanks for your review. I'm sorry to let you know that Shopify charged you even after you uninstalled the app. Here are their support docs for explanation: https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps

I hope you understand and update the review. Please get in touch with Shopify so that we can initiate a refund.

November 18, 2024

Best service!

3D Crystal Photo Gifts
Australia
20 days using the app
October 18, 2024

Excellent service client!

NoirBlanc.ca
Canada
22 days using the app
November 13, 2024

Great app with many functions. Rakib was so helpful with set up and trouble shooting! thank you

Saturday Sunshine Beauty
Australia
About 1 hour using the app
August 21, 2024

I never used it, but I was charged for it, it was very bad, I wouldn't recommend it at all, they didn't even help

BREDSY
United Kingdom
25 days using the app
Zepto Apps replied August 22, 2024

Thanks for your review. We did not find any query from you regarding the issue. Also shopify automatically charge when you do not uninstall the app after trial period. You can contact us at support@product-personalizer.zendesk.com

September 24, 2024

Top Support!

112-must-have.de
Germany
Over 3 years using the app
July 10, 2024

There was a buggy feature for some new functionality the Zepto team just released (actually the Image as pattern feature is still in development), but it was fixed very fast and the customer support was quite impressive.
I really recomand it

Humor Jobs
Netherlands
12 days using the app
October 15, 2024

Fantastic support! Thanks to Rakib

Volley Paddle
United States
About 1 month using the app