Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its complex personalization options that boost conversion rates. They value its features like live product previews, image libraries, and intuitive interface. The app is recognized for its stability, regular updates, and responsive customer support. Despite its high functionality, it's seen as cost-effective. Long-term merchants express satisfaction with its performance and support.

October 8, 2023

muy util

Honey Jewelry
Colombia
2 months using the app
Edited May 5, 2018

I absolutely love this app! I have tried just about all of the custom preview apps that are available on shopify right now. I have a custom embroidery and personalization website so all of my products have some kind of personalization on them. Most of the apps that I tried before this one were both extremely complicated and had very poor support to back them up. I was really about to give up on the whole thing. But I decided to give it one last try with this app. Honestly my expectations were not high. But I am so impressed. I had some issues that I had to work out and the support team got back to me right away with solutions for just about everything. They were quick in their responses and gave me workable solutions. I would absolutely recommend this app to anyone who wants custom previews on their site!

C Claire Embroidery
United States
Over 7 years using the app
January 20, 2020

This app is great and the support team is incredible. Easy to use and intuitive interface. I highly recommend Product Personalizer to any shopify merchant looking to add personalization to their products.

Brite Lite Tribe
United States
Over 6 years using the app
September 12, 2018

A great product for customization options. The Live Preview function is a cut above the rest and set up is effortless. Definitely recommended! Customer support is fast and very effective! Thank you guys for the great work!

The Awesome Company
United States
Over 5 years using the app
Edited May 22, 2023

Love this app! Every time I need support they help! Kind, fast responses. I have been looking for an app like this since we started and so happy to have found this! All positive. Easy to use, but best of all the support is awesome! Product is great, easy and fun for customers to use. Helps them buy with confidence. A must get!

Favors Today
United States
Over 5 years using the app
October 17, 2022

I've used this app for several years, and the tech support is great! They always answer quickly and are very professional. I recommend this app to anyone that needs to add custom options.

Bucket Brigade USA
United States
Over 5 years using the app
June 5, 2022

Does everything I need and the customer support is spot on. I used the live chat for an issue I was having and they resolved it within minutes.

Jessie's Story
United States
Almost 5 years using the app
February 5, 2023

Very helpful customer service. Quick response rate when I needed help updating the app to be in line with the new 2.0 version.

Timeless Notions
Canada
Almost 5 years using the app
December 31, 2020

this app has been working really well for me. Support team is very quick to help and respond. Highly recommended

CairPods
United States
Almost 5 years using the app
December 6, 2021

Thanks to the support team for the commitment to help every time. Great and fast support, solves all problems.

Slick Case - Custom MacBook Case & iPhone Case
Hong Kong SAR
Over 4 years using the app