Reviews (1,164)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing product customization in their stores, highlighting its versatility and ease of use. It supports a wide range of options like fonts and colors, and features a real-time preview that improves customer experience. The ability to save templates boosts operational efficiency for diverse product lines. Merchants also praise the responsive and helpful customer support team for their immediate assistance.

January 3, 2025

Had an issue and the team fixed in within 2 emails! awesome service!

Razor Edge Design
United States
Over 4 years using the app
October 7, 2024

The Zepto Product Personalizer is absolutely fantastic! It was incredibly easy to set up and use, even for someone like me who isn't super tech-savvy. The interface is intuitive, and I was able to get everything personalized in no time. It’s clear that a lot of thought went into making this tool user-friendly. Highly recommend it to anyone looking for a seamless product customization experience!

LAMOSE
Canada
Over 3 years using the app
October 24, 2024

Nazirul helped me out with an error message that I was getting on my Shopify page that was being caused by a faulty image. He sent me directions on how to fix this and was of great help.

Global Recognition Inc
United States
11 months using the app
November 15, 2024

I’ve been dealing with issues for over two months now. Their image upload feature works inconsistently, causing lost sales. Customer service responses are generic and don’t actually address the problem. I’m very disappointed—not just with the product, but even more so with the support.

Chic Signs
Canada
Almost 4 years using the app
November 9, 2024

I used to try many personalization apps before. Now I have decided to use this app for my 4 stores and I love it. Your app is so easy to use, and your team supports me quickly and seems to solve all of my problems. Thank you. Recommendation app.

Joli et Senti
Vietnam
6 months using the app
January 13, 2025

The app is easy to understand and very useful. Support is great, very personalized and they are helping hand on hand with you until you have it configured as you like. Highly recommended!

milove.es
Spain
6 months using the app
Edited December 17, 2024

helped a lot with different thing I was trying to create. and responded quickly. Very appreciative.

Two Tails Pet Company
United States
Almost 2 years using the app
October 24, 2024

In general, the app preforms very well and we like the preview aspect on our product pages. Customer service has been fast and responsive to our needs. We had a small issue, and the team at Zepto was able to resolve it for us lightning-fast.

DiamondCore Tools
United States
About 4 years using the app
December 4, 2024

Fantastic service by Musabbir, helped with an issue straight away and resolved it. Thank you!

BEERHUNTER
United Kingdom
7 months using the app
December 18, 2024

it was really great. the staff is really helpful. am really happy with the service..

Al Ain Club
United Arab Emirates
Over 2 years using the app