Reviews (1,096)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing product customization, especially for personalized items. It supports various product types with features like image and color libraries, multiple image swatches, and live previews, improving customer engagement and satisfaction. The app is noted for its user-friendly interface, reliability, and exceptional customer support that quickly addresses issues.

September 12, 2022

I don't know what's better, the app or the customer service. I was prepared to do a custom build, spending months and tens of thousands of dollars to achieve what this app does natively. I can't believe my luck in finding that it exists. I've saved myself so much time and money and the team has been amazing at handling my questions when I think something might need a custom change, and they let me know that it's actually already an option. Legends!

Albums
Australia
About 2 hours using the app
Edited July 3, 2020

Product Personalizer is the best value for money app I ever used for my Shopify store. On top of that, the support team of this app is Excellent, they really care!! I can't thank you enough guys.

AliDropshipping Store
United States
About 2 hours using the app
October 14, 2020

The product is good but I decided not to use it. Customer service is fast and responsive which I appreciate!

A Jar of Pickles
United States
About 2 hours using the app
November 30, 2021

Great customer service! Very fast response and the issue was fixed immediately. Would recommend especially Shahariare Rahaman!

Miei
Australia
About 2 hours using the app
Edited May 3, 2021

This app is quite tedious to use, and also messes up with code so bad. It messed up with our product types, facebook pixel etc etc. After the review the developers team contacted us and helped us to resolve the code which was everywhere on our store. 1 star for ease of use and 4 points for support after the review. Regards, Naukhez

Petalsme.com
United Kingdom
About 2 hours using the app
October 27, 2022

Wow. The customer support with this app is great. The app works perfectly for what I wanted it too and the team were on hand to help me make the customisations look perfect on my store. The help is much appreciated.

Tiddlers & Nippers Ltd
United Kingdom
About 1 hour using the app
Edited September 5, 2022

Lots of features. But the outcome is ugly and doesn't work at all well on mobile. I'd suggest the developer gets some help from a designer.

9Barista
United Kingdom
About 1 hour using the app
October 7, 2020

I installed Starter plan, then I uninstalled it to version up to Stater Plus plan. When I re-installed, I always got the error message "500 - Internal Server Error
Please refresh this page or try again later."
The app is having big issue. Let fix it.

Pig Lucky
Vietnam
About 1 hour using the app
Zepto Apps replied October 7, 2020

Thanks for letting us know. We have sent access request. Please contact support@productpersonalizer.com and give access so that we can check the issue.

December 3, 2021

Great app, easy to use, and support are always on hand to help. No issues with this plugin whatsoever. Highly recommended.

Collins Debden
United Kingdom
26 minutes using the app
May 20, 2016

Love the app, clean, easy to install.

Usgrating
United States
25 minutes using the app