Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to manage complex personalization options, especially for businesses offering customized products. It's praised for its stability, cost-effectiveness, and continuous enhancements. Merchants have seen increased conversion rates and appreciate features like conditional logic. The support team is noted for its responsiveness and willingness to go above and beyond to resolve issues.

October 14, 2021

This app is really amazing! It helps me to manage my personalized products. One more advantage is their very accommodating technical support team. Thumbs up to you guys! This app is highly recommended!

SilverWorks
Philippines
About 3 years using the app
Edited November 29, 2022

LetterSeals.com
I've been using Product Personalizer on my Shopify store for a few years now, setting up visual customization for our custom products and complex logic trees for product options. I've been so happy with the product; the service is top-notch. If I am ever struggling to figure out a way to create a specific result or have any issues with our setup, the Zepto crew is fast to help, and have the perfect solution.

LetterSeals.com
United States
About 3 years using the app
August 24, 2021

Fantastic support, best I've received with a Shopify app! Does everything that we want in terms of customising our product range.

Apatchy London
United Kingdom
About 3 years using the app
January 14, 2023

Un service technique vraiment efficace, les réponses m'ont été apportées au bout de 10 mln. un service client au top

Vanessa de la boutiquedespetitsanges
France
About 3 years using the app
July 11, 2017

This app does exactly what we needed it to for customers to personalize their items. Quick support as well when we had questions.

Premier Home Gifts
United States
About 3 years using the app
December 6, 2019

This is truly the best customization app I've tried. Very straightforward and the support is incredible.

Perpetual Shade
United States
About 3 years using the app
April 12, 2021

I received excellent support today. I appreciated the responsive to my issue and the quick and useful remedy.

Mariposa
United States
About 3 years using the app
January 20, 2021

Product Personalizer is a great app, which has a lot of features at an excellent price. We use it for aaina & co to help our customers decide how they would like their jewellery engraved.

aaina & co
Australia
About 3 years using the app
April 5, 2021

The best customer service! The team was available to help my company set up and optimize the app with visual and video instructions. For such a low monthly fee. I'm very impressed.

The Neon Studio
Canada
About 3 years using the app
November 20, 2022

Great customer service! We are using this app for a long time now and everytime we had a problem they solved it really quick.

My Customized
Netherlands
Almost 3 years using the app