Reviews (1,094)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing product customization, especially for personalized items. It supports various product types with features like image and color libraries, multiple image swatches, and live previews, improving customer engagement and satisfaction. The app is noted for its user-friendly interface, reliability, and exceptional customer support that quickly addresses issues.

Edited January 24, 2024

I am trying to contact the service because I have a serious problem. But no one is answering me! I am tryibf it the fifth time now!!!

Is this app still supported?

Good Wilhelm
Germany
About 3 years using the app
February 4, 2022

Easy to learn and implement personalization app. Customer support is wonderful; they are quick to help with issues.

Pegai
United States
About 3 years using the app
August 26, 2021

Great app that lets you customize products. The variants show up directly in the product page and the customer can see the changes directly. Our customers really like it.

PHANTOM ATHLETICS
Austria
About 3 years using the app
October 14, 2021

This app is really amazing! It helps me to manage my personalized products. One more advantage is their very accommodating technical support team. Thumbs up to you guys! This app is highly recommended!

SilverWorks
Philippines
About 3 years using the app
Edited November 29, 2022

LetterSeals.com
I've been using Product Personalizer on my Shopify store for a few years now, setting up visual customization for our custom products and complex logic trees for product options. I've been so happy with the product; the service is top-notch. If I am ever struggling to figure out a way to create a specific result or have any issues with our setup, the Zepto crew is fast to help, and have the perfect solution.

LetterSeals.com
United States
About 3 years using the app
August 24, 2021

Fantastic support, best I've received with a Shopify app! Does everything that we want in terms of customising our product range.

Apatchy London
United Kingdom
About 3 years using the app
July 11, 2017

This app does exactly what we needed it to for customers to personalize their items. Quick support as well when we had questions.

Premier Home Gifts
United States
About 3 years using the app
January 14, 2023

Un service technique vraiment efficace, les réponses m'ont été apportées au bout de 10 mln. un service client au top

Vanessa de la boutiquedespetitsanges
France
About 3 years using the app
December 6, 2019

This is truly the best customization app I've tried. Very straightforward and the support is incredible.

Perpetual Shade
United States
About 3 years using the app
April 12, 2021

I received excellent support today. I appreciated the responsive to my issue and the quick and useful remedy.

Mariposa
United States
About 3 years using the app