Reviews (1,094)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing product customization, especially for personalized items. It supports various product types with features like image and color libraries, multiple image swatches, and live previews, improving customer engagement and satisfaction. The app is noted for its user-friendly interface, reliability, and exceptional customer support that quickly addresses issues.

July 4, 2017

This app does pretty much everything I need it to do and after some getting used to the interface it's fairly easy to use. Some hiccups here and there with renderings and sometimes slow to load but I am overall pretty happy with it.

Lakelifesigns
Canada
About 2 years using the app
July 7, 2022

The app is amazing. Once you learn all the features it provides, you can basically come up with a way to achieve whatever you need. Also the support is always responsive, communicative and available. 100% recommend.

moto24cy
Cyprus
About 2 years using the app
August 2, 2021

App does exactly what it advertises. Customer service goes above and beyond. Would highly recommend.

LovelaceDesigns
United States
About 2 years using the app
August 29, 2019

I'm probably pushing this app further than most will need to (Full label design for bottles including multiple base labels, fonts, colours, images - you name it) and it works!
For the price, I couldn't find another app that worked at this level and simplicity for the customer. I've also reached out to support which they managed to add both my requests in a few days.
It's not perfect - It does take a little time and trial and error to get it to do what you want, but it can be done. Also, check it in other browsers as usual - Chrome/Firefox was fine, IE took some extra config with sizes and looked a mess at first.

Overall, I would recommend it just for the price and configuration options - stick with it a little and make sure you test as you go.

Mackmyra Store
United Kingdom
About 2 years using the app
November 9, 2022

Fantastic Custom App and the best of all is , that the support from Product Personalizer is very professionell and fast. 5*****

NEONEVERGLOW
Germany
About 2 years using the app
February 3, 2021

I needed help twice this week and I was impressed with how fast they replied and helped me solve my issues. Great customer service.

Sun Kissed Customs
Canada
About 2 years using the app
March 24, 2022

We use this tool for our engraving service. It's awesome, speaking about the support is even more awesome! 5 stars well deserved.

Laserhaus
Switzerland
About 2 years using the app
July 24, 2021

Best customer service award goes to Piyal Biswas. They answered with patient and solved most of my problems. Really appreciated.

Weald Edges
Hong Kong SAR
About 2 years using the app
March 31, 2022

As always great service, using for many years, thank you. Prompt reply when problems. Very happy user.

National Engraver
United Kingdom
About 2 years using the app
November 3, 2021

Very good app and the support is really helpfull and skilled.
I recommend it for 100% and do not hesitate asking them for help, they are really pro!
Thanks again

Lightmyneon
France
About 2 years using the app