Reviews (1,094)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing product customization, especially for personalized items. It supports various product types with features like image and color libraries, multiple image swatches, and live previews, improving customer engagement and satisfaction. The app is noted for its user-friendly interface, reliability, and exceptional customer support that quickly addresses issues.

March 24, 2022

We use this tool for our engraving service. It's awesome, speaking about the support is even more awesome! 5 stars well deserved.

Laserhaus
Switzerland
About 2 years using the app
July 24, 2021

Best customer service award goes to Piyal Biswas. They answered with patient and solved most of my problems. Really appreciated.

Weald Edges
Hong Kong SAR
About 2 years using the app
March 31, 2022

As always great service, using for many years, thank you. Prompt reply when problems. Very happy user.

National Engraver
United Kingdom
About 2 years using the app
November 3, 2021

Very good app and the support is really helpfull and skilled.
I recommend it for 100% and do not hesitate asking them for help, they are really pro!
Thanks again

Lightmyneon
France
About 2 years using the app
October 23, 2022

I've managed to create a product personalisation app for my website (custom uniform creator) with minimal HTML knowledge, and any issues I have the team have been great to help find a solution quickly. In the last few weeks I've even managed to evolve my app for an even better UX with more features.
Highly recommended, high value for what you pay for.

AKU Teamwear
Australia
About 2 years using the app
March 16, 2022

Great support! I can recommend this app for sure. There is a learning curve, but the supportteam got you!

Neonmonkey
Denmark
About 2 years using the app
November 26, 2021

We've used this app to process THOUSANDS of orders. Their team (primarily Al Amin Khan and Shahariare) have always been ready and eager to assist us in any issues we've had. Excellent support team and incredible customer service.

K9 Tactical Gear
United States
About 2 years using the app
Edited September 4, 2024

The team at Zepto and specifically my contact Shahariare were very fast to respond to my requests after installing the trial - I love the app and recommend it to anyone needing an app to allow customizable products with virtually unlimited variants. I researched a lot for personalization / customization apps and this was the best by far. It does take a learning curve to figure out the rules and how to use it, but it's a very logical system and they provide great documentation. I have since used the app for a couple of years now and it's been great for our seat cover web site.

TruckLeather
United States
About 2 years using the app
Edited October 13, 2021

Very Smooth for a customize app. Take a while to learn but once you have the hang of it, you will love it! If you require help, their customer service is around to assist you. Top-notch app and services!

The Islamic Decor
Singapore
About 2 years using the app
November 19, 2020

Great support when I reached out with a small issue. App works as expected and is easy to set up. Thank you!

Stork Wares
Australia
About 2 years using the app