Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its complex personalization options that boost conversion rates. They value its features like live product previews, image libraries, and intuitive interface. The app is recognized for its stability, regular updates, and responsive customer support. Despite its high functionality, it's seen as cost-effective. Long-term merchants express satisfaction with its performance and support.

August 10, 2023

These guys are great. We've been using this app for years now and haven't had any problems. Its easy to set up and the UX is smooth and frictionless. Assistance is on hand should you need it and they help you quickly and efficiently. Highly recommend 5 *

LOVELOX
United Kingdom
Almost 3 years using the app
June 12, 2023

The support has been amazing any time an issue came up or a custom fix was needed. The app has been great for us for both live-preview-customizations and 'regular' additional product options. Superior to BOLD Product Options in my opinion after using them both extensively for years.

Saint Anthony Industries
United States
Over 2 years using the app
November 27, 2023

Excellent app and customer service!

Tres London
United Kingdom
4 months using the app
June 1, 2023

I was having difficulty implementing the product personalizer with a new theme that I was using so I reached out to the support team to see if they could help! Within minutes they responded to me and had my problem fixed shortly after. They are a great team that really cares about their customers plus the app works great!

Sunshine Corner
United States
Over 1 year using the app
July 24, 2023

This product is delivering what we need. We had a specific set of criteria and I tried numerous other products that didn't fit. This ticks almost all our requirements. The UI is very functional but gets the job done. Well done guys, and look forward to seeing how it evolves over time!

The Joy Make Club
New Zealand
3 months using the app
May 10, 2023

Good app, support has always helped to resolve issues or help set things up technically. Good options! Thanks!

HALM Straws
Germany
Almost 4 years using the app
June 7, 2023

First of all, the service, their customer service is great and responsive.
Secondly this one app is really great for people who preview customization, although there are some features that need to be improved, they told me through customer service that it will be perfected in the next few months, which is really nice!
I also encountered a lot of problems in the process of using it, and they are patiently answering and solving them for me, which I think is invaluable
If you want to need a preview customization plugin now, it will be a good choice for you

GiftStroe
Hong Kong SAR
3 months using the app
April 29, 2024

Customer service is outstanding. Fast and straight-to-the-point response, ,clear instruction with video tutorials.

The Wiggles Store
Australia
Edited February 29, 2024

The best app for custom products. Thank you so much for the great support too.

Herzschmuck Schweiz
Switzerland
5 months using the app
Zepto Apps replied October 24, 2023

Thank you for your feedback. We apologize for any inconvenience you may have experienced due to a miscommunication with our customer support team. We have addressed and resolved the issue. If you require any further assistance or have additional questions, please do not hesitate to reach out to us.

September 8, 2023

great so far, support were quick to help where I needed. Lots of personalisation options

Luxury Santa Sacks
United Kingdom
5 months using the app