Reviews (945)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to manage complex personalization options, especially for businesses offering customized products. It's praised for its stability, cost-effectiveness, and continuous enhancements. Merchants have seen increased conversion rates and appreciate features like conditional logic. The support team is noted for its responsiveness and willingness to go above and beyond to resolve issues.

Edited November 9, 2019

Amazing job. Numan helped us a lot! He did a really good job. And till now, this app meets our requirement! Thanks

Personalized Gifts丨Amlion.Store
China
8 months using the app
Zepto Apps replied August 31, 2019

We are sorry to hear you are having some trouble.
Here is how price increase works : http://productpersonalizer.com/how-options-with-costs-are-displayed-in-the-cart-checkout

You are suggested to use method one .

Also we have edited your theme. Can you please check?

July 14, 2021

We used this app for our products which are customizable by the customers. The support is great and super fast. Highly recommended if you have products which can be personalize

Personal Printout
Germany
8 months using the app
Edited February 5, 2019

Best choice if you need product customization. Very good support, prompt replies and will to help. Thank you.

ReatekPromo
Slovakia
8 months using the app
August 4, 2022

This is my second 5 star reviews. These guys are the best customer service is top notch I had a problem in setting up my personalization and Abdulah was very helpful and walk me through all the steps. Keep up with the good work guys.

Customized Deco
United States
7 months using the app
Edited February 23, 2022

Great app with much more customization and options than competing apps. Prompt and helpful customer service! The support team always replies promptly to help us make any changes.

Bordignon Stone
Canada
7 months using the app
June 29, 2022

App has really many features included. Many features can make things complicated but the support is great. They do want to match your requirements. Looking forward using it more and more!!!

eCARDILLY
Germany
7 months using the app
September 29, 2021

i used live chat and they were super helpful and resolved my issue. Very quick responses and solved my issue really quick

CaseCiity
Gibraltar
7 months using the app
December 4, 2021

I am happy with this app. There are a lot of functions and easy to use. And their customer service is great. Response fast and always fix the problems

ShineOn TW
Taiwan
7 months using the app
May 9, 2021

My site has a lot of custom code and I had an issue where the button wasn't showing up. These guys emailed me back within an hour and got everything fixed same day. App is working perfectly. Cool app. Would definitely recommend.

Family Inspire Gifts
United States
7 months using the app
July 26, 2022

This is such an amazing app, I am so pleased for all the help the support the guys have given me, I'm not very tech savy and they answered all my questions quickly and clearly. Sending me all the help I needed.
I have been using the free trail to get used to how it works but will be continuing using this app in my website. It's very user friendly - for us and the customers, 5 stars from me

bakestop
Australia
7 months using the app