Reviews (942)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to manage complex personalization options, especially for businesses offering customized products. It's praised for its stability, cost-effectiveness, and continuous enhancements. Merchants have seen increased conversion rates and appreciate features like conditional logic. The support team is noted for its responsiveness and willingness to go above and beyond to resolve issues.

February 24, 2021

The App really does what it promises and although I had a few problems with it in the beginning the support was right there to help me out in no time!

Truly Yourse
Germany
2 months using the app
July 10, 2022

Prompt and efficient services. Great job setting CSS code for the personalization button and advising me on how to change the color and text colors.

proudpoppycreativestore
Australia
2 months using the app
July 3, 2018

I just cannot believe how helpful and competent the support has been for this product.

We've had some complex problems to solve in the building of our site and they have done an amazing job making sure that this app works well with our new site!

Www Haberdash Us
United States
2 months using the app
June 11, 2021

Super responsive online support. Typically resolve my issues within an hour or so. Tried several different customization apps. This one is by far the best for me.

Masaray
United States
2 months using the app
November 16, 2020

Shahariare from support has done a great job answering my queries and helping us out with a few things. Would definitely recommend this app to others.

Me Loovely
United Kingdom
2 months using the app
March 11, 2022

Excellent customisation options, very flexible, the support staff is really helpful. We are really happy with the possibilities it's opened for our store.

DAFT® Design And Fresh Thinking
United Kingdom
2 months using the app
August 7, 2022

Great app for personalization! These guys give brilliant support to help get you setup and for any troubleshooting. Highly recommended.

Bubzy Brands
Australia
2 months using the app
Edited May 7, 2020

We're still in the process of getting our custom site set up, but so far, so good. Support on this app has been great - we found a few issues with the image uploads while testing on mobile and the developer was responsive and fast with fixes. Thanks!

Updated May 6, 2020 - We have experienced a few instances now where products that had previously been working fine developed new issues in Personalizer. First an image group stopped loading, and now Windows/Chrome users have lost anti-aliasing on the fonts. Support is always quick and helpful, but it is concerning to have to keep going back and re-testing things that used to work.

Littleton Custom Coins
United States
About 4 years using the app
November 25, 2021

So far, the app is helpful for me! Customer support is amazing too. They are fast in responding and can give solutions fast.

Labelup.ph
Philippines
About 2 months using the app
October 23, 2020

the customer service is very competent and friendly. i can always rely on the customer service. the app runs flawlessly and at great conditions. i can only recommend it to everyone.The App is perfect for everyone who want to personalize Product. 5 STARS

NEON EVERGLOW
Germany
About 2 months using the app