Reviews (1,094)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing product customization, especially for personalized items. It supports various product types with features like image and color libraries, multiple image swatches, and live previews, improving customer engagement and satisfaction. The app is noted for its user-friendly interface, reliability, and exceptional customer support that quickly addresses issues.

September 30, 2021

It's just the best app, the support is amazing. I had problems with my shop, the support employee Al Amin Khan helped me with my problems for several days. I can only recommend this app. 5 Stars

YourCover
Germany
6 months using the app
August 25, 2021

I have tried ALL the product personalization apps available as of today and in my opinion, the only one that is easy for customers to use and very customizable is Product Personalizer! I currently have 2 successful e-com stores and both are using Product Personalizer. I have been a customer for over 2 years and nothing but great experience with the app and support.

My Furever Memories
United States
6 months using the app
July 1, 2022

Great app. Easy enough to work out. When I had a problem, Al Amin Khan fixed it very quickly. Great support.

Sentiments by Ellazandra
Australia
6 months using the app
Edited December 2, 2020

Fantastic APP, Really flexible and is easy to use with a small learning curve. I trialled another App before this one that was ALOT more expensive, however, I chose this app, not because of the cost but because not only did it work better out of the box but the service is far far better. Abdullah is always really helpful and has always resolved any problem I have had quickly. So far so good. Excellent service every time and very very good app !!!!!

MonkeyBoo Chocolatiers
United Kingdom
6 months using the app
August 5, 2021

great support and we're only just getting started! we've had a few questions from the start and the support has been top notch!

Christian Charmed
United States
6 months using the app
Edited November 4, 2021

Excellent app and very great and fast customer service. They even helped me with some other issues on my site that was unrelated to their app. If I could give ten stars i would!

RG
United States
6 months using the app
Zepto Apps replied May 30, 2021

Thanks for taking the time to review. Our server got attacked by DDOS repeatedly by some culprits. We had done what to be done. Due to the external attack of a huge spam load towards our server, they were able to slow down it for a couple of hours. They tried from multiple IPS. We have taken all technical measures suggested by the server team and finally detected all the IPS and block them by Cloudflare. Hope you understand our situation

April 22, 2021

We have tested many personalization apps and this one really is the best. Once you understand the basics this tool has the potential to configure each product exactly as you need it. Wow! Not to forget the quick and very helpful support.

Planet Tree
Germany
6 months using the app
February 9, 2019

Excellent app, Excellent support, Excellent features, Excellent price! Some users may need to take time to get familiar with it, but if you do, you won't regret it.

Michigan Metal Artwork
United States
6 months using the app
September 8, 2020

i use this app for personnalised gift and it's very useful, i have few bugs but support is very reactive and competent
So i recommended this great app ;)

L'atelier-français
France
6 months using the app
January 8, 2022

I am in Love with this app. It works great. The customer service is faster than Luis Hamilton:) Cheers

Doggylife.de
Germany
6 months using the app