Reviews (942)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to manage complex personalization options, especially for businesses offering customized products. It's praised for its stability, cost-effectiveness, and continuous enhancements. Merchants have seen increased conversion rates and appreciate features like conditional logic. The support team is noted for its responsiveness and willingness to go above and beyond to resolve issues.

December 2, 2020

Great app to help me show customized Monogram preview for my customers. Does need some setup to get it running as i wanted, but overall it resolved my problems. Quick answers from the support team. Naming convention and Color selection in the backend could be better, I was having an issue with setting Color Selection Label on both Text and Color Swatch fields, to use the same color. But I had to rename the Label instead, causing some confusion in the back end. However, it works in the front end.

AdoreBows
United States
2 months using the app
May 23, 2020

I have tested a range of apps for personalization, for me personally nothing has come close to this one, the functionality and user interface was very simple to grasp right from the start. Especially the addition of conditional logic sets this app apart. One of the best things about using this app was the support, especially Arafath who went above and beyond to help us out with some fairly complex customization's. The price as well compared to some apps is extremely reasonable for what you get. Cant wait to see what updates they come up with in the future!

Pet Made Perfect
United Kingdom
2 months using the app
October 12, 2021

Really nice app for what we needed in our store. Didn't have any issues so far. Also, the support is really friendly, fast and goes out of their way to assist with anything needed. They even helped me to write a custom CSS.

Norse Tradesman
United States
2 months using the app
April 4, 2022

Very nice support by Piyal! Thank you very much!!
This product is such a great help! enjoy these possibilities!

KOMIMAR
Germany
2 months using the app
Edited November 4, 2021

I have used this app over the last few days and find it easy to learn when you put your mind to it, I am using this app to personalize my NEON signs overall experience from app and staff have been pleasant. Thank you Raphael

GlowGear Co
Australia
2 months using the app
January 14, 2022

Amazing work! Worked with me on configuring the entire tool! They were very fast to respond, and had great detailed answers.

BulbdNeon
Australia
2 months using the app
January 19, 2018

This App is a bit finicky to install but the developer offers fast and great help in getting it configured the way we wanted. Once that is done, it works perfectly. Highly recommended for offering personalization options!

Vingarde Valise
United States
2 months using the app
Edited December 31, 2021

The help of the customer service team is very timely and helpful. This app provides a better shopping experience for my website. I highly recommend sellers who are just starting out.

Siciry
United States
2 months using the app
December 7, 2021

Perfect app for the price, has everything you need and more. Customer Service is the best i have ever experienced.

Flexneon
United Kingdom
2 months using the app
August 3, 2019

Very good app for the personalization of products. The only thing missing is on the multilingual that is not supported.

Primecook - Pentole Antiaderenti di Alta Qualità
Italy
Over 4 years using the app
Zepto Apps replied August 3, 2019

Thanks for your review. As we see you are using weglot for language translation of your site. Our app creates dynamic content. So you need to use their guideline : https://support.weglot.com/article/88-shopify---how-to-translate-dynamic-content

The class name for our app is product-personalizer

You can contact us at support@productpersonalizer.com