Reviews (1,091)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing product customization, especially for personalized items. It supports various product types with features like image and color libraries, multiple image swatches, and live previews, improving customer engagement and satisfaction. The app is noted for its user-friendly interface, reliability, and exceptional customer support that quickly addresses issues.

October 16, 2019

We tried a couple different configurator apps but we decided to stick with this one. Configuring it might be a little tough for beginners, however, they have great support and reply times. Price is very reasonable compared to other configurator apps, who don’t even reply to support tickets.

MiniMax Watches
United States
3 months using the app
November 11, 2020

really nice customer service and the function of the APP is really ok Recommend it to you all to use it

JOJOBIU
China
3 months using the app
Edited January 14, 2022

Their customer service is extremely helpful. I really appreciate their help to guide me along the way. They replied to my email and messages promptly. Never a time that they are not able to solve my issues. Hands down to the best team ever.

Fire Fighter Industry
Malaysia
3 months using the app
September 12, 2019

What can I say? I have compared and tested a few other product personalizer Apps, but found this one to be head above the others. The ease of configuration, the ability to preview and custom price every customization is just amazing. This product is really worth every cent and I will highly recommend this for anyone who wants to have a world-class product personalizer at an affordable price. We had some issues, as with any app and which anyone can testify to, but the support has just been outstanding. Tonight, the entire team attended to an issue we had, we communicated over Skype, I was able to share some frustrations and the team really stepped up. Within an hour, my issue was resolved and I am glad I selected to partner with this great company.

E3Life Silicone rings
South Africa
3 months using the app
Edited August 8, 2020

I used this app to customize hats and bands for a company. Easy to use and great, on the spot customer service

FamiPrints | Custom Family Print Gifts
United States
3 months using the app
April 11, 2021

The support team from "Product Personalizer" implemented all our additional requirements accurately within 24 hours. Very recommendable!

Loveyshirt
Austria
3 months using the app
September 18, 2021

Perfekt customer service, the app works very good. They did custom things for me. Thank you very much

My Family Sign
Germany
3 months using the app
September 23, 2020

I have used this app in two different Shopify stores, I love it! Customers love to see a live preview of their customizations! It's a great app!

Loved Remembered
Canada
3 months using the app
July 6, 2021

I am so pleased with the speed AND efficiency they were able to fix an issue that I was having with my theme integration. I thought I was going to have to go back to my old theme. Not the case. Thank you!!

Inspirational Expressions
United States
3 months using the app
September 10, 2020

Had a small problem with button looks on my theme, but the support team is there to help you set everything up the right way

GiftBlues
Russia
3 months using the app