Reviews (1,069)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance store functionality and customer engagement by allowing customers to visualize custom designs, which helps increase conversion rates. It features a versatile and comprehensive set of tools that integrate well with existing workflows, supports various customizations including template saving, and is user-friendly. The app is also praised for its reliable performance and exceptional customer support, with a responsive team that often exceeds service expectations.

September 10, 2020

Had a small problem with button looks on my theme, but the support team is there to help you set everything up the right way

GiftBlues
Russia
3 months using the app
April 10, 2021

Numan went above and beyond in sorting out all my configuration issues! Even helping my store OUTSIDE of work hours. Thank you!

IQONIC
Australia
3 months using the app
June 5, 2020

I would like to thank Arafath for his prompt replies to my enquiries.
This's a great app especially from the perspective of my customers where they can easily personalize their items.
However, I'm still hoping that this app can link the ready-to-print image to my Print On Demand vendors.

Sparkling Sparkle
Singapore
3 months using the app
June 12, 2022

There are a couple features that I think could be added to improve functionality.. but aside from that it's a great app! Customer service is A+!

Rainbow Palette Design
United States
3 months using the app
August 8, 2021

There was some issues about configuring app with my store theme, Awesome customer support got from them.

Portraitfam
United Kingdom
3 months using the app
February 28, 2022

Support helped me with all the problems I had, love the product now! Great price, and great product.

Viveon
United States
3 months using the app
October 4, 2021

The application works very well and the support team is very effective. You have great options for customizing products. Totally recommendable.

Arandacor
Mexico
3 months using the app
November 12, 2022

We discovered a bug generated due to a conflict between the theme we bought and the App, the technical support of the Zepto team was so fast and efficient that in 1 day they solved what we were trying to solve for more than 10 days. We are very happy with the care and service, thank you all very much for the support

Grude Tattoo
Brazil
3 months using the app
March 26, 2023

Tras probar varias apps para personalizar productos, esta es la mejor.

Es muy completa y, sobre todo, permite al cliente visualizar las imagenes que suben para personalizar (otras apps no tienen esta opción)

Tu Vecina de Morata
Spain
3 months using the app
Edited December 26, 2022

I have tried all the top customizers with not much support until I found this one Zepto Product Personaliser.
Price is so much cheaper. I particularly love the way the customisation shows up in checkout page like others didn't and also be added to any any variants. Also I asked for support and they came back within minutes and messaged back as quick as I could send them.
Al Amin Khan, is so helpful, they didn't have any instructional video that would solve my issue getting started. Al Amin Khan actually made a video on Loom for same day showing exactly what I needed to do. Works perfect. Thanks again for going up and above. Highly recommend, seriously!

barley boo clothing tops & personalisation, kids, toddlers, baby's
United Kingdom
3 months using the app