Reviews (1,073)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance store functionality and customer engagement by allowing customers to visualize custom designs, which helps increase conversion rates. It features a versatile and comprehensive set of tools that integrate well with existing workflows, supports various customizations including template saving, and is user-friendly. The app is also praised for its reliable performance and exceptional customer support, with a responsive team that often exceeds service expectations.

Edited February 3, 2021

Great App and support is very helpful. You have many options for customization and i can really recommend it!

Westwood Dynamite
Germany
4 months using the app
March 29, 2022

I had a pretty complicated setup using image uploads and I couldn't get the previews right. Support sent me a video of how to do it and finally I got it.
They really went out of their way to explain, making me a custom video, and I learned some something new too!!!
Thanks heaps!
Really neat app and very flexible

Poster and Paw
Australia
4 months using the app
July 30, 2020

Excellent product and even better support. Had it setup within no time with help from their support whenever I needed it. Abdullah was my customer service agent and was SUPER helpful.

Ally Metals
United States
4 months using the app
September 21, 2020

Great App, Great Customer Service. I can only recommend this App. It makes customization so easy. I love it

podgermany
Germany
4 months using the app
January 3, 2022

To be honest I was extremely frustrated when I first set up as I had a lot of issues about how to set up the way I wanted and I am not tech savvy so I was really confused with the lingos etc. I contacted support team and emailed back and forth for a few times to the point where I was about to give up - but I am really short in time as my site is launching in 2 days and I don't want to search for a new app and start doing everything again. Thank you for the live support and Al Amin jumped in to help me and walked me through step by step and finally got this set up. So it was supposed to be a 1 star and now I would give a 5 stars.

Dear Cooper
Canada
4 months using the app
September 1, 2023

Great app meeting all our requirements.
Support is very helpful, needed help and advice, they answered in few hours each time.

Les espaces MEMORIA
Canada
4 months using the app
January 9, 2024

Amazing what you can do.

BrickBlocks
United Kingdom
3 months using the app
July 26, 2022

parfait j'utilise l'application pour tous mes produits personnalisés rien à dire et un support rapide de qualité

Laurie Déco et lumières
France
4 months using the app
February 12, 2024

Zepto Product Personalizer App helps me provide my customers with a level of customization that makes a difference in my business.

Sawdust Steve LLC
United States
2 months using the app
May 27, 2021

Support has been great to us with any issue or funky thing that may arise. Have a bit of patience with this app. It will perform perfect when set up correctly, but may take some time and a learning curve to get it to function properly. Once you set it up and learn what you're doing, you'll find it to be an easy app that uses simple conditional logic you're able to easily configure. Provides a great customer experience on the front end.

Imagine Pack
United States
4 months using the app