Reviews (1,094)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing product customization, especially for personalized items. It supports various product types with features like image and color libraries, multiple image swatches, and live previews, improving customer engagement and satisfaction. The app is noted for its user-friendly interface, reliability, and exceptional customer support that quickly addresses issues.

June 19, 2018

EXCELLENT app! Does exactly what I wanted it to do PLUS more! Customer Service is so supportive and will help with ANY issues quickly! No issues with the app (user learning) but they are so helpful and make it easy to understand. Highly recommended!

The Briar Patch Boutique
United States
4 months using the app
December 12, 2019

Really helpful, and Saifullah was very responsive to my queries would definitely recommend to anyone who has personalized products

VNTR-WRLD
United Kingdom
4 months using the app
March 29, 2023

Very quick support via life chat, works perfectly for what we need and we are able to office customisable memorial plaques

Memorial Stories
United Kingdom
4 months using the app
Edited February 3, 2021

Great App and support is very helpful. You have many options for customization and i can really recommend it!

Westwood Dynamite
Germany
4 months using the app
March 29, 2022

I had a pretty complicated setup using image uploads and I couldn't get the previews right. Support sent me a video of how to do it and finally I got it.
They really went out of their way to explain, making me a custom video, and I learned some something new too!!!
Thanks heaps!
Really neat app and very flexible

Poster and Paw
Australia
4 months using the app
July 30, 2020

Excellent product and even better support. Had it setup within no time with help from their support whenever I needed it. Abdullah was my customer service agent and was SUPER helpful.

Ally Metals
United States
4 months using the app
September 21, 2020

Great App, Great Customer Service. I can only recommend this App. It makes customization so easy. I love it

podgermany
Germany
4 months using the app
January 3, 2022

To be honest I was extremely frustrated when I first set up as I had a lot of issues about how to set up the way I wanted and I am not tech savvy so I was really confused with the lingos etc. I contacted support team and emailed back and forth for a few times to the point where I was about to give up - but I am really short in time as my site is launching in 2 days and I don't want to search for a new app and start doing everything again. Thank you for the live support and Al Amin jumped in to help me and walked me through step by step and finally got this set up. So it was supposed to be a 1 star and now I would give a 5 stars.

Dear Cooper
Canada
4 months using the app
September 1, 2023

Great app meeting all our requirements.
Support is very helpful, needed help and advice, they answered in few hours each time.

Les espaces MEMORIA
Canada
4 months using the app
July 26, 2022

parfait j'utilise l'application pour tous mes produits personnalisés rien à dire et un support rapide de qualité

Laurie Déco et lumières
France
4 months using the app