Overall rating
4.6
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to manage complex personalization options, especially for businesses offering customized products. It's praised for its stability, cost-effectiveness, and continuous enhancements. Merchants have seen increased conversion rates and appreciate features like conditional logic. The support team is noted for its responsiveness and willingness to go above and beyond to resolve issues.

May 5, 2024

Great support from the Zepto team, specially Nazirul thanks for adapting the app to my template.

VMG Cases
Mexico
About 3 years using the app
April 27, 2024

I requested some changes related to the customization options formatting, ZEPTO support team helped me with this until everything was perfect, really great tool and the team behind it is amazing

MyDesigner Store
Saudi Arabia
Almost 2 years using the app
April 11, 2024

Goede app en goede hulp bij problemen.

Socialframe®
Netherlands
12 months using the app
February 22, 2024

I have been using this app for 3 years now and I cannot be happier about it.

Medal Hangerz
Kuwait
Almost 5 years using the app
February 29, 2024

Cette application a pu parfaitement être adaptée à l'expérience d'achat que je voulais mettre en place sur mon site qui n'est pas celle d'origine. Il est très rare d'avoir une équipe aussi réactive et surtout aussi compétente. L'équipe zepto est vraiment très professionnelle et faite pour travailler avec des professionnels.

BIJOUX ARGENT FRANCE
France
About 1 year using the app
March 13, 2024

Customer service is top notch! Love the way that I can show customers a live preview of how their product will look

That’s Ducked Up
United States
8 months using the app
March 13, 2024

いつも親切にご対応いただいてます。操作方法をわかりやすく画像で説明してくださり大変助かりました。また、返信が早いため速やかに問題解決ができます。

CLEMENT DESIGN JAPAN
Japan
8 months using the app
February 15, 2024

App has been very good - Most everything we need to customize our entire product line.

Jones Golf Bags
United States
About 2 years using the app
March 24, 2024

The support is AMAZING!!! Muhtasim Mahir is super helpful. Reach out to support when you need it because they're flexible and creative!!!

Memorize Trunks
United States
3 months using the app
March 2, 2024

Nazirul has been so helpful helping me solve an issue I’ve been having.

My Signature Creations
Australia
4 months using the app