Reviews (997)

Overall rating
4.6
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its product customization features, noting its user-friendly interface and quick setup. They appreciate the diverse image and color library, multiple image swatches, and upload button, especially the live preview feature that shows customizations in real-time. The app is praised for its seamless integration and reliable performance, with a responsive support team that actively assists with store modifications. It's effective across various product types, enhancing the online shopping experience.

July 10, 2024

We have been using the Zpeto Product Personalizer App for a few years now at Stamp Lab (www.stamplab.com.au) to allow our customers to submit custom rubber stamp designs, and it has been fantastic! The app works seamlessly and provides a user-friendly experience for our customers. Our product range includes a variety of custom rubber stamps, and this app has made the customization process incredibly smooth.

On the rare occasion that we have needed assistance, the support team has been extremely helpful and responsive. Their quick and efficient support has ensured that any issues were resolved promptly. We highly recommend the Zpeto Product Personalizer App to any business looking to offer personalized products. It has been a great addition to our operations and continues to meet our needs perfectly.

Stamp Lab
Australia
Over 5 years using the app
August 18, 2024

Great app with lots of potential, I had an issue and the team got to work and solved it for me. Great team and responsive on the emails. they had a live chat system before but its gone now but the quick responses on emails make up for the chat not being available.

LIVE x MAINTAIN
United Kingdom
Almost 2 years using the app
August 11, 2024

Our customers love being able to visualise their customised product, it really helps to differentiate our website in a competitive marketplace. Support is often very quick and if required the team will access our site to help fix the issue promptly, great if you’re a small business and lack technical confidence.

Flexitags
United Kingdom
About 1 year using the app
July 17, 2024

Great support overall, they recently made some changes which affected our whole site, about 400 products had to be manually fixed, they went through and fixed our issue in a timely manner.

VELANTE Officiale®
Romania
Over 2 years using the app
September 12, 2024

Zepto is indeed the best customization app I have worked with on Shopify. It offers several different options, providing a pleasant and easy-to-navigate layout for customers. The support is great as well, highly recommend it! 10/10!

Old Siller
Brazil
3 months using the app
August 20, 2024

I can highly recommend the app and am very impressed with the support!

Mr. Islam and Mr. Rahaman provided me with very competent advice and were available around the clock until my problem was solved! I thank them for the support and will continue to use and recommend the app!

MACHICO
Germany
2 months using the app
August 28, 2024

Great customer service period. I recomend anyone to test the product and contact support for any issues first befor jumping into conclusions. The guys know what they do. They helped me from changing theme to custom colours to correcly setup price updates and Qty in the cart. I have tried many of the top products here, almost all, but Zepto support is second to none. Well done guys!! Good Job

Printeroo
Australia
6 days using the app
August 4, 2024

Very Good!
Easy to use for customizable products. The customer service is very good, they answer very fast and helps with any issue and question you have. Highly recommend this app!

DesignFabrik
Sweden
6 months using the app
August 15, 2024

I do POD. I recently revamped my whole website. I feel confident since adding a preview to my POD product. Tech support was fast and excellent. They walked me through fixing my conditional issue. I like the app; it does not charge a per-order fee. It makes a huge difference to the bottom line.

Big On Coloring
United States
About 1 month using the app
July 9, 2024

The Product Personalizer team is always quick to help with customizations and any problems we have! We appreciate them so much as partners.

Classic Whimsy
United States
About 4 years using the app