Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to manage complex personalization options, especially for businesses offering customized products. It's praised for its stability, cost-effectiveness, and continuous enhancements. Merchants have seen increased conversion rates and appreciate features like conditional logic. The support team is noted for its responsiveness and willingness to go above and beyond to resolve issues.

February 4, 2024

The app is great and the customer support is was high quality. Super easy usability and we believe our customers with think the same.

Spa Supplies
New Zealand
4 days using the app
April 29, 2024

Customer service is outstanding. Fast and straight-to-the-point response, ,clear instruction with video tutorials.

The Wiggles Store
Australia
About 9 hours using the app
March 24, 2024

Excellent service. I am very satisfied with this personalization app.

Honey Daze
United States
14 days using the app
December 20, 2023

AMAZING SERVICES
IF YOU GOT ANY PROBLEMS THERE HERE FOR YOU IN LESS THAN 3HOURS
AMAZING SAV
AMAZING WORK
AMAZING TEAM

THANK YOU, WISH U ALL THE BEST AND KEEP GOING TO PROVIDE SUCH A GOOD APP THANK

Yourflowers
France
About 1 month using the app
March 1, 2024

La app funciona muy bien y el soporte responde en menos de 24h, todos los días de la semana.

La app tiene algunas cosas que mejorar, pero el soporte soluciona la mayoría de inconvenientes. Puede tomar varias interacciones para revisar bien un problema, pero terminan solucionándolo.

En cuanto a UX, la app es fácil de usar. Puede tomar un tiempo aprender todas las posibilidades, pero es fácil. Cabe mencionar que hay algunas pequeñas cosas que aún no permite cambiar, como los nombres de las imágenes o de los grupos de imágenes. Supongo que irá mejorando.

Lo importante es que funciona muy bien y tiene un buen soporte.

Nura
Spain
3 months using the app
Edited March 5, 2024

Klasse Support. Bisher wurde das Problem am gleichen Tag gelöst. Mir fehlt noch ein bisschen die Flexibilität für den Kunden. Z.B. Text innerhalb eines Bereiches verschieben zu können. Ansonsten alles super

Timos holzWerkstatt
Germany
7 days using the app
January 9, 2024

Amazing what you can do.

BrickBlocks
United Kingdom
3 months using the app
December 13, 2023

I was having issues due to a setting I accidentally input, but Muhtasim was able to locate the issue and help me resolve it to get the app working properly in my store. There's a learning curve to the app, but once you get it going it's really neat and works very well

Valkyrie
Canada
About 1 month using the app
December 3, 2023

Zepto is an incredible app. I'm a small business owner who's been operating for 4 years now. Over the past two years, I've had a few people wanting to charge me $1000's to do what Zepto now does for only$9.99 per month. It's an amazing product with so much versatility and easy to learn. Their exceptional customer service is a very, very close second!

SW2 House Number Signs
Australia
About 2 months using the app
December 6, 2023

I appreciate the fast and reliable support I received from Al Amin Khan. Great app to use.

Asham Curling Supplies
Canada
About 3 years using the app