My Product Registration
Product and Warrant registrations, Claims and form builder
Seamless workflow: use directly in Shopify admin
Up-to-date tech: works with the latest themes
Speed tested: no impact to your online store
It is a great app, which's exactly what I want. The customer service team is good, fast reply and patient.
The Headrest Safe
App does exactly what we need to communicate with our customers. Customer service was extremely helpful with solving a problem
PROJECT X Offroad
This app is a wonderful tool for us, and when we were having trouble setting up the config, the customer support provided excellent and swift assistance.
This app is simple and easy to use compared to others. I've encountered few problems while using the app and their customer supports was so responsive and provided the solution promptly in time. Would definitely recommend this app.
Never Summer Snowboards
Love this app, it works super well! Vito is very helpful in getting the app dialed-in for specific needs. Wonderful Customer Service.
Great customer service. I am not very tech minded so speaking to a real person is refreshing. I sent an email, heard back promptly and set up a time to talk. Thank you Vito for walking me through any tweaks I need to make.
Twist It Up Comb
Perfect app. Exactly what i was looking for. Built out a warranty page with a little help from Vito. Their customer service is amazing. Scheduled a call with Vito, in less than 30 minutes he answered all my questions, and trust me I had a lot of them. If you are looking at this app it is worth the 5 day free trial and definitely worth the $15 a month. thank you
There are two emails you can set up. "Notification email", where a system user can get notified about a registration, and the "Send email" where emails to those registering will get emails from. All emails going to registered users come from the "Send email" correctly, but incorrectly have a reply to address of the Notification Email. So if you want to monitor email registrations on your own email account, all users who register and reply to the emails will be replying to you and have your email address. Seems like a pretty silly oversight. If this is how it is supposed to work . . .why?
Sorry it was a bit confusing for you. I’m always here to help and happy if we continue with our conversation in support email, rather than using review as communication, we can try to solve the issue first, then review afterward.
Regarding your comment. Yes there are two emails one is the notification email which is the store owner’s email, another one is the From email which is the from email for the email to customer (by default it will use the app’s default email as From email, because for a email provider to set custom from email it will need to verify you own the email, not pretend to be email@example.com etc)
As in your case, the store owner’s email is your personal address like e.g firstname.lastname@example.org, and the app took the store owner’s email as the notification email, then you changed the From email to something like email@example.com, in this case the reply to email is notification email firstname.lastname@example.org. As you mentioned, this is not what you want, because you don’t want to expose your personal email email@example.com
Then you changed the notification email from firstname.lastname@example.org to email@example.com, so the reply to email is firstname.lastname@example.org, then you want your personal email to receive notification email about registration
In your case, you can simply set up routing rules in your public facing email@example.com and route the notification to your personal email.
BTW, in general its not good idea to use personal email as the store owner email, as the company grow bigger and have more people, it better to have a public facing email.
We utilise MY PRODUCT REGISTRATION to validate ownership of over 30,000 fine artworks. It works flawlessly, and the app's developer Vito is incredibly prompt and helpful with any support you may need.
It's a straightforward solution to managing a large data set that gives our customers peace of mind and builds trust in our products.
This app works as described. It may be installed and used without extensive knowledge or customization. The ability to customize this app is impressive, and a developer versed is css will have no trouble fitting it to their needs. For the rest of us, the support staff is surprisingly quick and helpful, if a bit lacking in their execution of the English tongue.