Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, robust features, and top-notch customer service. They value its ability to automatically email customers for reviews, positively impacting their businesses. It offers a free plan with ample functionality and a paid plan with extra features. The app integrates smoothly with Shopify stores and allows easy reassignment of reviews. Merchants consistently praise the customer support team for their quick responses and efficient problem-solving. The app's ability to collect and showcase customer reviews, as well as boost conversion rates, is highly valued.

November 18, 2019

great with customers service and quick response but need to write 100 characters to post a reviews...

WIGBING
France
About 1 month using the app
Stamped.io replied November 27, 2019

Hello WIGBING,

Thank you for your review and kind words!

We are glad to hear of your good experience with our support team :)
We do hope you'll have a great time collecting reviews with Stamped.io!

May 2, 2018

I had some issues at first, but once I was in touch with stamped.io, they were exceedingly helpful and walked me through the process to get my reviews displayed. It was a great customer service experience and I am pleased with how the app is working!

Rally Beads
United States
About 3 years using the app
February 9, 2021

The app is amazing. The only issue I have is that sometimes the app freezes and elements won't load so I have to refresh the page somewhat frequently. Amazing product outside of that!

DND Alchemy
United States
About 3 years using the app
Stamped.io replied February 10, 2021

Hello DND Alchemy,

Thank you for your review and feedback!

The dashboard has been optimized by our developer to work well on all browsers and devices and you should not be experiencing any load or interface issues.

If you are still facing any of the mentioned issue, we recommend writing in to our support team who will assist you with resolving it (hello@stamped.io)

March 26, 2021

Overall, the app is great. I like the automation components. I wish certain features didn't need higher subscriptions but I have no complaints about the app. Customer service was quick and effective.

AFBev
Canada
About 3 years using the app
March 25, 2021

Great product & customer support! Super responsive and attentive to details. Recommended! Fair price as well

Conscience Naturelle
United Arab Emirates
About 1 month using the app
October 20, 2020

Poor integration with Google reviews. As I installed this app based on the claims that it could integrate with Google star ratings, I was expecting the integration to be easy. So far I haven't seen one of my 5 star reviews on a Google shopping listing.

The Twinkle Toy Box Company
United Kingdom
Over 3 years using the app
Stamped.io replied October 20, 2020

Hello there,

Thank you for your review and feedback!

Integration with Google Shopping will require the review feed feature, which is available in the Enterprise plan as mentioned in our pricing plan within our app listing. Once the review feed is set up and approved by Google, the ratings will show up in your store's listing within Google Shopping.

Our support team is also reaching out to you via email to provide more information on the feature :)

Edited October 7, 2021

Collected Annual Subscription payment (In excess of $1000) on a monthly basis. Very poor communication and am still currently waiting for a response to numerous support tickets and a refund. Such a shame as the app is fantastic. I have referred associates of mine to use the app and am so angry that I have received such poor customer service after being an advocate.

Willies Ice Hockey Emporium | Ice & Inline Hockey Retailer in UK
United Kingdom
Over 3 years using the app
September 6, 2020

I love this app and the assistance from the staff was very fast and helpful. Very responsive. I would highly recommend.

The Beard Flex
United States
About 1 month using the app
September 21, 2020

I have now tried out a few review apps, and found that Stamped worked the best for my needs, and the style also suits my brand the best. Their customer service is surprisingly super prompt for such a popular app (and considering I'm still on the unpaid plan), especially compared to other apps that I have tried. Overall I'm very happy with it and would recommend it to other ecommerce sites.

pequitobun Jewellery
Singapore
About 1 month using the app
December 17, 2021

Even in free version this app looks good and has many features. For everyone who wants more features, you can always go with the paid version. It is definitely worth it! PS: Installing takes a bit of time due to code but it is doable even for non-coder ;)

Black Tea Motorbikes
Germany
About 1 month using the app