Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, robust features, and top-notch customer service. They value its ability to automatically email customers for reviews, positively impacting their businesses. It offers a free plan with ample functionality and a paid plan with extra features. The app integrates smoothly with Shopify stores and allows easy reassignment of reviews. Merchants consistently praise the customer support team for their quick responses and efficient problem-solving. The app's ability to collect and showcase customer reviews, as well as boost conversion rates, is highly valued.

August 28, 2022

Customer service answering time is very long. They give me a free plan, and I lost the trial period. So I must to bought the plan to use, after uploading one review the widget stopped working. Not updating settings and not uploading photos and not updating reviews, just stuck...

Amordentro
United Kingdom
5 days using the app
Stamped.io replied August 30, 2022

Hi there Amordentro team,

It looks like we're already in communication through your open support ticket. I'm sorry that our weekend coverage is not as strong as our Mon-Fri support, but we do hope you can give us the chance to resolve your requests before making up your mind!

We can absolutely help you out here, but you would need to provide our support team with the collaboration request we have already sent.

January 6, 2021

This is not a simple tool to retrieve customer returns! Stamped is really a complete solution for retrieving reviews, re-launching your customers, keeping the link... and even calculating your NPS! The team is at the top and responds quickly. Quark advises you the solution :)

Quark
France
About 4 hours using the app
June 4, 2019

This is a very good app. The support team is very helpful and always willing to help you find the ideal setup.

Overcube
Portugal
4 days using the app
January 2, 2022

The customer service is really responsive and very helpful. Even though we reached out to them in public holiday, they responded and resolved the issue very quickly. Appreciated it.

MISS CERA
Canada
About 4 hours using the app
October 28, 2020

Great app! It helps other customers make their purchasing decisions when choosing products. Just wish you could upload photos with reviews.

Pop Savvee Clothing
United States
4 days using the app
Stamped.io replied October 29, 2020

Hello there,

Thank you for your review and kind words!

We do support upload of photos with reviews, which is a popular feature amongst our users and will require a paid plan.

You can head over to our pricing plan page under settings > plans for more information :)

October 28, 2020

I only just set up the app, but the integration has been really easy and the customer service team has been extremely responsive and helpful.

Boris & Horton
United States
About 4 hours using the app
November 11, 2020

Although there were some communication issues and different consultants attending to the same issue, we eventually still managed to resolve the issue.

Maeraki Australia
Australia
4 days using the app
August 1, 2020

All good for now. Small issues on setup but quick responses from support and fix them. I still need to test all the many features it have, but it seems OK for now.

Republica BIO
Romania
About 4 hours using the app
June 10, 2021

the team is very responsive and patient. they resolved my issues within a few hours. highly recommended!

Shure Singapore
Singapore
About 4 hours using the app
February 27, 2018

A little bit of time needed to find your way around and learn how to use it buts it a good powerful app.

Supreme Welding Supplies
Australia
About 4 hours using the app