Overall rating
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, robust features, and seamless Shopify integration. It's praised for its comprehensive tools for managing customer reviews, including customizable forms, automated requests, and follow-up emails. Many appreciate the customization and display options for reviews. Despite a few criticisms, most find it functional and cost-effective. The customer service is often described as exceptional, with a responsive and helpful support team.

August 26, 2020

This is not a good app. It's a constant "give us more money" scam as most features are behind layers of paywalls. As soon as you hit your monthly limit of review requests you get asked to upgrade every 30 seconds. Everything about the "creating banners" feature is broken. It constantly makes you re-do your work and still messes stuff up. Support says they are aware of the issue and doesn't fix anything. Not sure how they got such a high rating, I would look elsewhere.

The Freeze Pipe
United States
4 months using the app
Stamped.io replied August 26, 2020

Thank you for your feedback.

You're actually on the Business plan that allows you to request reviews from up to 1,500 orders monthly, and it's higher compared to comparable apps available.

It seems you've reached the sending limit on the Business plan and therefore it's showing a modal that encourages you to upgrade the account to continue sending the remaining review request emails, or you can also simply wait for the monthly reset which happens on 1st of every month.

Regarding the Smart Banners, it's recommended that you use Google Chrome to create the banners.

Our support team will reach out to you directly to ensure that your issue gets resolved swiftly.

Thank you!

Edited August 9, 2018

App non fiable pour ce qui est de la facturation. Après avoir choisi un plan payant, je suis revenu au plan gratuit mais l'App m'est toujours facturée depuis des mois!

Over 2 years using the app
May 20, 2020


4 months using the app
Stamped.io replied May 21, 2020

Hello there,

Thank you for your feedback, and we do apologize for your experience.

We have an auto-install function set in place for default themes as we've received feedback from users for simplifying installation, and taking that feedback, we’ve implemented auto-installation of the reviews widget by default, making it really easy to get started.
You can easily remove the auto-installed widget in product.liquid.

We apologize that this has backfired for you.

Our team has reached out to you swiftly to assist with your concerns.
Thank you.

February 14, 2022

Horrible support. Even if you are paying $119 for the app, the support takes 48 hours to respond. Oh and also, the reviews only show up on your product page, not on the collection pages. Please don't fall for the scam, there are 10x cheaper alternatives with better support and a bug-free environment. What a joke.

Forest Kids Norway
1 day using the app
Stamped.io replied February 15, 2022

Hello Forest Kids Norway,

Thank you for your review and feedback.

We apologize for the difficulties you have faced with our support team. The inquiry was sent over the weekend and we have since replied to your emails well within 48 hours.

The star rating badge is available for the collection pages as well, and this will usually involve a manual code installation which is explained in our installation guide for Shopify themes: https://help.stamped.io/article/716-installing-the-app-main-widget-and-script-on-shopify-2-0-themes

Our support has reached out to you regarding this inquiry, and we will be available to assist you with the setup :)

August 21, 2019

no aparecen las estrellas en los productos... no se como deben aparecer... no aparece la app o nada

New & Yours
6 months using the app
October 27, 2020

didn't work a a a a a a a aa a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a

Wallet Magnet
About 1 month using the app
Stamped.io replied October 28, 2020

Hello there,

Thank you for your review and feedback.

We are sorry to hear that the app is not working as intended for your store. This can happen especially on custom themes, as our installation script will only target a set of common theme file and codes.

Our support team has reached out to you to assist with the setup and installations :)

March 6, 2022

you need to may minimum $249 per month for getting your reviews submitted to Google. What is the point of reviews if you can't show them in Google?

Cream Chargers NZ
New Zealand
10 minutes using the app
Stamped.io replied March 7, 2022

As discussed, we do offer Google Product Rating on our Business Plan at $119 and Product Rich Snippets to display review ratings in Google organic search results on Free plan. Please do let us know if you require any further assistance on this matter and we will be happy to help :)

March 28, 2021

Very poor experience. The widget breakes page code & can't be removed properly (though I uninstalled it, some pieces of it are still active on my pages). Never got answers from the support when I reached out for help when I used it & now their request system seems to be broken so it's impossible to reach out to them. Also, the subscription fee is way above market average. I strongly advise to user another tool than this one.

El Dorado Aroma
15 days using the app
Stamped.io replied March 28, 2021

Hello El Dorado Aroma,

Thank you for your review and feedback.

Our support team have reached out to your via a phone call and emails, but it seems that there was no one picked up the phone, and there was no replies to the emails we have sent out.

Stamped.io's widget has been tested to work well on most Shopify codes and will not break any pages, we have also noted that our support team have assisted you with the setup few weeks ago without any reply after the installation was completed.

Regarding Stamped.io's pricing plan, we are definitely comparable to other review apps in terms of feature set for the price point.

Our support team will continue reaching out to you, to discuss further on any assistance required for the widget setup, as well as a suitable plan for your store :)

Edited July 13, 2017

Useless features and more over the free version is useless.
Each month is asking me to upgrade to a premium plan even if I didn't send 50 emails. In the last 3 months since I installed it, there were sent 71 emails only. Most of the time the app is in "pause" mode waiting for you to pay.
Nothing is free, I've got it but what's the point with this FREE version? Just to get some people on board quickly?
later edit - forgot to mention that the app server gives lots of error just to display the current status.

New Zealand
7 months using the app
Stamped.io replied July 13, 2020

Hello Nvape,

We are sorry to hear about the experience you had.

Our app does calculate the monthly order limit for each account accurately, and adding multiple reminder emails for the same order does not count towards the monthly limit.

We have also added much more features for the free plan, which includes rich snippet support, social push, custom forms & SMS review requests. Our paid plan have also been updated with even more value-added features, which will definitely help with generating sales and conversions for your store.

We hope you will reconsider Stamped.io once again :)

Edited February 26, 2020

App is difficult to set up and use, does not work with gmail and did not collect any reviews for me during the six weeks I used it. When I decided to change apps, I was unable to download the reviews I had collected from another app and imported into stamped.io., despite following their method of using filters. If you have a lot of time and patience to spend chatting with customer support, you can probably get this to work. If you want an app that works out of the box, however, this is not it.

About 1 month using the app
Stamped.io replied February 23, 2020

Hello there,

Thank you for your feedback.

Our app definitely works with Gmail, and you'll be able to update the settings to use your store's own email address.
There is also the option of a self-export of reviews in the dashboard available for all our users, here's the guide: https://help.stamped.io/article/238-review-exporting-reviews-checkout-comments

Our support team has reached out to you immediately to assist with resolving your queries and the setup.
We hope that you'll give us a chance to resolve your concerns so that you can get the most out of our app.