Reviews (239)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its responsive customer support, ease of use, and customization options. They appreciate the user-friendly interface that simplifies installation and navigation, allowing for seamless branding alignment. The app offers a free plan with comprehensive features, suitable for businesses of all sizes. Key functionalities include easy import and management of reviews, enhancing website aesthetics and performance, which boosts customer engagement and sales. Additional features like automated email campaigns for review requests help efficiently collect reviews and build customer trust.

August 5, 2021

Amazing service, quick reply to email and gave me step by step instruction on how to resolve my issue.

TATnumbTOO
United Kingdom
5 months using the app
Autoketing replied August 5, 2021

Thank you so much for your rating. We're very happy to support you. Our team will investigate your feedback to improve our app.
Please contact us if you have any problems.

Regards

November 23, 2021

Would really recommend this app! it's really a great app en the service is really good! shoutout to the tech team x

THE GIRL WEARING
Netherlands
5 months using the app
Autoketing replied November 23, 2021

We love your feedback. It was a privilege serving you. It’s all that we ever want from our valued merchants. Hope that our app can help your business a lot.
Should we miss anything or if you have other concern that you'd need some help with, please advise.
Best Regards,

October 19, 2021

Works so well and is actually free. I'm sending products to my old customers from Etsy to review items before I launch on Shopify.

Gypsea Tribe
United States
5 months using the app
Autoketing replied October 20, 2021

Thanks for your feedback. We're very happy when hearing that you're satisfied with our app.
Please email us or start a live chat if you have any issues with the app.

Best regards,

November 17, 2021

So far this app has been super easy to use and create with. I like that you can choose to approve low rated reviews before posting so you can plan a response and make sure that the review is fair and buy a paying customer.

Rivi & Kin
United States
5 months using the app
Autoketing replied November 17, 2021

It's great that you choose our app to use for your store. Hope that it can help your business develop. We're always by your side to support you.
Don't hesitate to contact us when you have any issues.

Best regards,

December 19, 2022

Buena app, perfecta para las reseñas de los productos. Ofrece muchos servicios y configuraciones posibles. Muy intuitiva

Smart-Zone-ES
Spain
5 months using the app
Autoketing replied December 19, 2022

Thank you for leaving a comment. Your feedback is priceless to us.
Our team is always ready to support you as you have any problems with our app.
Please feel free to contact us.

Sincerely,

Autoketing team

February 5, 2022

Super application je recommande, gratuit et très ergonomique ! Parfait pour mon usage. Pas mal de choix pour customiser l'expérience.

La Cave Éclairée
France
5 months using the app
Autoketing replied February 6, 2022

C'est très bien que vous passiez votre temps à laisser un avis. Nous l'aimons beaucoup.
Notre équipe est toujours prête à vous aider avec les réglages.
Si vous rencontrez des problèmes avec notre application, n'hésitez pas à nous contacter.

June 30, 2022

10/10 app. I suggest anyone to add it to their shopify store. We receive tons of reviews from this app & customer service is A1.

Riobec
Canada
5 months using the app
Autoketing replied June 30, 2022

It was a privilege serving you. It’s all that we ever want from our valued merchants and it has brought us happiness to have resolved this with you! :)
Should we miss anything or if you have other concerns that you'd need some help with, please advise.
Best Regards,

February 24, 2022

I want to give more starts if i can. Jean is very helpful and a kind person. The Tech Team have solved all my problems in a short time.

Luxurysta
Germany
4 months using the app
Autoketing replied February 24, 2022

Your review makes our day. Thanks for your review. We feel glad when knowing that you're satisfied with our app.

Please email or chat with us if you have any questions. We're ready to help you as soon as possible.

Thanks

Edited October 18, 2021

So far I love it. It's very easy to use, one of the things I'm looking for when searching apps. Plus, it's free.

Krels Creations
Canada
4 months using the app
Autoketing replied October 19, 2021

Our team is very glad that you spend your time rating our app. Your feedback makes our day.
We're always ready to support you as you have any problems with our app.
Please feel free to chat with us.

Sincerely,

Autoketing team

August 24, 2021

works well, and customization is really nice! a bit fiddly with setting up the "users bought" pop-ups I'm not 100% sure on how they really work, but I'll fiddle with it more!

cosmylk
Australia
4 months using the app
Autoketing replied August 24, 2021

Your review makes our day. Thanks for your review. We feel glad when knowing that you're satisfied with our app.

Please email or chat with us if you have any questions. We're ready to help you as soon as possible.

Thanks