Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust features including customizable reviews, photo addition, and star rating display. Its intuitive interface, seamless Shopify integration, and ability to handle large volumes of reviews are highly valued. Merchants also commend the customization options, exceptional customer support, and quick response times. The app's multilingual support and premium features offered for free are also highlighted.

July 26, 2020

4.5/5 (can't give half stars here apparently) So far so good. No one has uploaded a photo in their review yet, hoping that it stays good when they do. I was having trouble trying to figure out how to alter the layout code to get the app placed just where I wanted it, so I wrote to the Hulk Apps support team asking for directions on how to do this. They requested to get in to my Shopify Admin and took care of it overnight for me for no charge. That's service!

RARITEES
United States
6 months using the app
HulkApps.com replied July 27, 2020

Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!

Please let us know if we can help with anything else!

February 19, 2020

Can't beat this app! Easy to install and setup. The support staff are second to none. I tried 3 other apps till I found this one. Spare yourself the time. This one stands out!

Yunefi
Canada
6 months using the app
HulkApps.com replied February 20, 2020

Thank you so much for taking the time to leave us this amazing review. We are thrilled that you loved your experience; You can also reach out to our support team - they're always willing to help how they can, and are able to do some minor changes if you had anything in mind. :-)

Edited November 21, 2022

Simple to use. Love the app. the service from hulk apps team was great ..............................

Wulfie Co
Australia
5 months using the app
HulkApps.com replied November 21, 2022

Thank you for the wonderful review and appreciating the support service.

Please feel free to write us back if needed any further assistance.

Thank you!

January 21, 2020

Product Reviews with Photo has an awesome App, but more then that their customer service is excellent. They are very patient and professional. Thank you !

Orga-Natural
United States
5 months using the app
HulkApps.com replied January 24, 2020

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)

Please let us know if we can assist with anything else!

Edited September 18, 2021

Works great, customer support is fast and amazing, so easy to implement. Only my best recommendations!

Scandinavian Care
Denmark
5 months using the app
HulkApps.com replied September 19, 2021

Thank you so much for your support! Really appreciate it .

March 27, 2020

App is very good for free charge, support ist truly amazing!
for the beginning i really suggest this app!

InfinityStars
Germany
5 months using the app
HulkApps.com replied March 30, 2020

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!

Please let us know if we can help with anything else! Stay in touch!

March 18, 2020

Great support, they changed something in my store quickly!
There are apps that show feedback nicer, but this one is free and has pictures

custommats
France
5 months using the app
HulkApps.com replied March 19, 2020

Hi there! Thanks so much for taking the time to leave us a review. We appreciate the kind words about our support. :-)

Your input helps us get better. We don't have a public roadmap to share, but we are definitely looking into improving our feedback widget in the near future.

Let me know if our experts can help with anything else.

February 28, 2020

I have to say that I'm pretty positively surprised of the support that I received for a completely free app! Actually the support was as if I am a paid customer - really! I had maybe a list of 3-4 questions and all got resolved in a timely manner. I even requested a custom coding and it was done within a day with the desired results! WOW - plus there's going to be an update of this app, that will be mind blowing - like surely it will become the best shopify app for Product reviews! That's my story - 5 stars for Hulk's apps and hopefully they keep offering FREE apps in the future as well.

Letter Board eStore
Canada
5 months using the app
HulkApps.com replied March 2, 2020

Thank you so much! We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)
We are known to offer the best Shopify apps at free or affordable rates. You must subscribe to our emails for all future updates about this app, and what's coming this year! :)

Edited August 3, 2020

Once again Super efficient service ! I'm very positively surprised. I completely recommend Free Product Review and their customer service

TalQ-Univers
France
5 months using the app
HulkApps.com replied June 18, 2020

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!

September 20, 2019

Until I get reviews, I won't truly know how well it works ( new website), but I am happy with the service. I was unable to change coding in my theme, but hulkapps simply and literally did it while I slept. Woke up next morning, done!

Amitea Organics
United States
5 months using the app
HulkApps.com replied September 20, 2019

Thank you for trusting us. We hope you enjoy using our app.
Happy weekend!