Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust features including customizable reviews, photo addition, and star rating display. Its intuitive interface, seamless Shopify integration, and ability to handle large volumes of reviews are highly valued. Merchants also commend the customization options, exceptional customer support, and quick response times. The app's multilingual support and premium features offered for free are also highlighted.

July 2, 2020

Faced several UI issue on mobile interface, and Khushbu and her team was very responsive in replying and getting the problem fixed. Loving this app very much! Thanks team!!

Scentses + Co
Malaysia
3 months using the app
HulkApps.com replied July 3, 2020

Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! We're glad Khushbu was able to help you out with getting Product Reviews installed and stylized properly so that it wasn't interfering with your current theme. :-)

We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about Product Reviews, or any of our other apps!

Best of luck with your business! We look forward to seeing your continued success.

July 24, 2018

So nice of team, Hulk Code Team are so dedicated to their customer's service.
We are totally satisfied with the service of the team's rectification of minor issues that occurred by us during installation. That too for free!!!

We suggest a feature in options which may enable us to auto-publish reviews without our consent.

Redsquaregifts
India
3 months using the app
HulkApps.com replied March 8, 2019

Thank you for the suggestion. We've been planning on some other cool stuff we can let our merchants take advantage of as well. When we release them, we'll keep your suggestion in mind too!
Thank you for your support. :)

August 20, 2020

I used this application for customer feedback. The support I received was amazing. I'm thrilled. Thank you so much!

SILK HEIRLOOM WREATHS
Canada
3 months using the app
HulkApps.com replied August 21, 2020

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app.

We are thrilled that you loved your experience; We look forward to seeing your continued success.

Edited September 11, 2020

Problem solved in a day! Love the support and how they attended to your problems ASAP. I didn’t even have to worry if they are going to respond to my questions or not! Thumbs up to Hulk Team.

Beautilic
United Kingdom
3 months using the app
HulkApps.com replied September 3, 2020

The app looks great on your store! Thanks so much for the review!

Feel free to contact us whenever as we are always standing by to help.

October 4, 2019

I needed support on installing this app but the customer service was more than satisfactory and responded fast. Looks very nice next to my products, most certainly recommend HulkApps

FourCorners Clothing
United Kingdom
3 months using the app
HulkApps.com replied October 4, 2019

Thanks so much for your kind review- we're really glad to hear you're happy with the convenience of using our app! Please let us know if you need anything else; we'd be glad to assist again!

May 21, 2020

Great app overall. I've experienced a few alignment issues but support team quickly responded and solved the issues. Now I have a free, photo supported review app on my store.

Uart AI
United States
3 months using the app
HulkApps.com replied May 22, 2020

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)

Have a beautiful day!

November 5, 2020

Great app and excellent customer support. Just love this app because it's completely free and especially in this covid time it really helps. Thank you

Seo Digital Club
Australia
3 months using the app
HulkApps.com replied November 5, 2020

Thank you! Hope you enjoy using our app as much as we did while building it! :-)

Edited March 4, 2024

used this app for a long time but randomly all of my images were gone and had question marks on them. hulk team responded saying their server crashed and they really made no effort and didn't really even have any compassion for the frustration I was going through. this is years of customers photos that are really important to my product pages and they have no backup. I have an old backup that I did myself but when I go and look its all links to hulk site, not actual photos downloaded. so major loss.
very disappointed, will be going to a different more reliable review app

Trailboundco
United States
Over 5 years using the app
HulkApps.com replied May 13, 2021

Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-)

Please reach out if you need any other assistance!

June 21, 2020

Great customer service - super fast response and they got me all set up quickly. Looks good on my site.

Deetles & Bo
United States
3 months using the app
HulkApps.com replied June 23, 2020

Thanks so much for the kind words! We really appreciate the review. We definitely pride ourselves on offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!

November 10, 2020

Helpful team, great service, solving issue quick. Quick response. Good app for review. Thanks for your help.

www.cronstore.com.au
Australia
3 months using the app
HulkApps.com replied November 10, 2020

The app looks great on your store! Thanks so much for the review.

Feel free to contact us whenever as we are always standing by to help.