Hulk Product Reviews , 394 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to incorporate branded reviews on their sites, enhancing customer shopping experience. They commend its intuitive interface, authentic reviews, and price comparison feature. The app's personalized recommendations, alerts, and efficient review management are also appreciated. Merchants praise the customer support for their promptness and tailored solutions. The app's seamless integration with Shopify themes and its responsive design are also noted. It's recognized for improving Google rankings and offering premium features for free.
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Customer service has been really good. I couldn’t figure out if I had installed it correctly and the team helped me super quick. I love how the customer can add pictures with their review.....
We couldn't agree more. Its indeed a really cool feature to have. Real images make a great deal of a difference in increasing sales.
The reviews form look good but the reviews not showing up on the product page when the page omes up. They show up only after 1-2 minutes. Is there a way to fix that?
Hi there,
They should show up on page load. Can you please contact our support team and we'll help get this resolved for you? Sometimes there are JS conflicts within a theme that could cause this and we are happy to take a look at this for you.
Thank you.
I first thought this was awesome because it lets you have the freedom to customize the look and feel of it how ever you want. It's also free for photo reviews and uploading old reviews from a spreadsheet. I spent a lot of time setting it up and was really excited. Although the upload part was not easy. There is no directions that came with the Excel template. You don't know what field is what and which is required. I did a few test run and missed one field (which I didn't know was required), then the whole app didn't work! I couldn't access the app at all. It said "server error." It took them a week to figure it out. My first email for help, I got a respond "It's working on our end. Your ticket is now closed." They didn't even bother. I had to write another email to tell them no it is not working. Anyways...I bared with it and gave them a chance. I thought they seem like it's kinda new and they need to work out some kinks...so I gave them the benefit of the doubt.
When I finally had everything set up, I realized my product slider on mobile isn't loading. I went to Shopify for help because I thought it was a theme issue. They looked into the console log and turns out that the JS from this app caused the issue! They also informed me that this app caused other issues in other themes as well. But I still wanted to give this app a chance. I wanted them to have a chance to fix it. A few days later, the issue is still there. The Shopify guru comment out their code and my slider works again. I then installed a few other review apps to test out. Well I got an email back from HulkCode saying
"It seems that you have installed many other product reviews application and that might be the reason why the mobile product slider isn't working. However, we have checked your products and the slider was working perfectly." Hahahahha blamed it on something else and no plan to fix. So yeah...all the chances that I gave them....I shouldn't have. It is a waste of time.
We're extremely sorry to disappoint you. We would be happy to have you back, please let us know if we can assist you with anything.
In fact, we've spoken to our team and have made sure we communicate properly with our clients to avoid these issues.
Exactly what I was looking for. their support is superb, quick response and super helpful. HIghly recommended.
Thank you so much! We are forever grateful for your kind words. :-)
5 Stars without hesitation! Tarik and the developers at Hulk Apps really surprised me with their fast response. They customized almost every element of the widget at my request to blend it into my website. I didn't expected that! Really great :)
Thank you so much for the 5 star review! We pride ourselves on taking feedback from customers and making sure we respond quickly and efficiently. We are glad that you were satisfied with the way we customized the widget for you to fit your website! We appreciate your feedback and look forward to continuing to provide you with an excellent service.
So far so good! Looks simple but clean.
Simple and free. Glad you like it :)
The app just didn't work. And no support at all. Being my staff account for over 1 week but no activity. Just a waste of time :(
Hey Dr. C,
Sorry for the inconvenience. We are having someone look at this. Unfortunately, the ticket was assigned in our internal project management system but was missed by the developer.
We apologize for any inconvenience but would appreciate a chance to make this right. As you know, stuff (S***) sometimes happens. :)
But we are here and ready to help.
Thank you.
A
Installation was super quick and easy, with friendly support. Looking forward to building some social proof for my site!
Hi there,
Thank you for taking the time out to leave us such an amazing review. We try our best to delight our merchants with intuitive apps and solid support system; All the best with your store launch!
Cheers!
Brilliant app. I needed professional looking product reviews on my store and this app delivers exactly that. Installation was very easy and the support team were quick in providing support to my concerns. Highly recommended.
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!
Please let us know if we can help with anything else!
Superb customer service, very helpful, responsive and efficient. App works great. Would highly recommend!
Hey there, thanks so much for the review; we're so happy to hear you're loving our Reviews app!
Stay tuned for the Pro-version! :-)