Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for adding branded reviews to their websites, praising its ease of use, simple design, and seamless integration with Shopify themes. While some wish for easier embedding, the features and widgets are appreciated. The customer service is commended for quick and efficient problem-solving. The app is free and easy to import from the last review app, making it a game-changer for online shopping due to its intuitive interface and authentic reviews.

December 9, 2019

After I recieved a review, all of a sudden my product gets deleted. I will be reaching out to Shopify.

Sophisticated
United States
3 months using the app
HulkApps.com replied November 11, 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

October 9, 2020

This app is just awesome! Even more fantastic is the support, I had a problem with the translations they helped me in just 24h! Fantastic!

Irrinunciabili.com
Italy
4 days using the app
HulkApps.com replied October 9, 2020

Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-)

Please reach out if you need any other assistance!

March 20, 2021

Great customer service! Very quick to help out When we experienced one or two issues with the app, everything is fine so far and it is performing well thank you

AUTOPETZ
Australia
3 months using the app
HulkApps.com replied March 22, 2021

Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-)

Please reach out if you need any other assistance!

March 12, 2020

Great free review app. Did everything I wanted, and support was wonderful. I mean, it's a FREE app and their support literally coded for me. AWESOME, please keep it free! Us small businesses really need it.

GlideLok
United States
3 days using the app
HulkApps.com replied March 12, 2020

Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! We're glad our app specialists able to help you out with getting Product Reviews App installed and stylized properly.
We do provide free installation support for all our apps.

We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about Product Reviews, or any of our other apps!

Best of luck with your business!

May 4, 2020

Perfect free app. Difficult to install on your own but they have amazing free of charge support also!
Highly recommended!

Quokka
United States
3 days using the app
HulkApps.com replied May 4, 2020

Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps!

We always offer free installations when it comes to [app name], and would love to get this app installed properly for you. Since there are so many themes, sometimes it requires a little extra love from one of our specialists to get the code implemented properly.

We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words!

Best of luck with your business!

April 7, 2019

Très bonne application !
Le problème est que je n'arrive pas à la traduire pour ma boutique en Francais...

Fusus
France
2 months using the app
HulkApps.com replied March 21, 2023

We are sorry to hear that you are unable to translate our app for your store into French. We have continued constant efforts to integrate and develop functionality and features for our users who we hope will benefit from their experiences with our application. We will continue to add features to make our app as useful as possible. We would like to thank you for your feedback and wish you an improved experience with our application.

July 18, 2020

Had trouble installing the review section onto my website (simplicitybeaute) & Heena was such a great help. Very quick response and installation! The app interfacing is nice & I really like that this app is free and customers are able to add photos with their reviews.

Simplicity Beauté
United States
3 days using the app
HulkApps.com replied July 20, 2020

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from Heena! We appreciate the kind words. :-)

Please let us know if we can assist with anything else! We look forward to seeing your continued success!

July 4, 2020

I needed an app just like this! I searched high and low I even asked shopify support and no one could help me. I am so happy I found this application as it was able to execute all that my business required. I had a bit of trouble configuring this set up through import and export of existing reviews however the support team was amazing to put up with my 21 questions. Thank you very much Hulk apps. I look forward to new applications released by you

Statement Piece NY
United States
3 days using the app
HulkApps.com replied July 6, 2020

We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community. We really appreciate it!

Have a beautiful day!

October 5, 2019

I really didn't like this app. I asked twice for help with an issue (unable to upload images) and it wasn't resolved. I will be removing it from my shop today.

The Nylon Swish
Australia
About 2 months using the app
HulkApps.com replied November 11, 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

May 19, 2020

I have used this app to style the reviews much more attractively than was available in the Shopify Product Reviews App. It was easy to import my reviews and then pay a $20 small fee for some additional customisation which was done swiftly and to my requirements. I found Hulk team very responsive and am very happy.

TAPP Water Malta
Malta
2 days using the app
HulkApps.com replied May 20, 2020

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)

Please let us know if we can assist with anything else! We look forward to seeing your increase in trust while using Product Reviews app!