Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust features including customizable reviews, photo addition, and star rating display. Its intuitive interface, seamless Shopify integration, and ability to handle large volumes of reviews are highly valued. Merchants also commend the customization options, exceptional customer support, and quick response times. The app's multilingual support and premium features offered for free are also highlighted.

Edited May 27, 2020

I just installed the app and it generated bugs in the add to cart button (stuck in loading and no notification shown). I uninstalled and it worked again.
Sorry guys, you have the only app allowing to add photo reviews for free and I really expected to be able to use it.

Mon alpaga
France
1 day using the app
HulkApps.com replied November 11, 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

December 9, 2022

All my friends and family have been commenting on my skin and how good it looks. I've never had that before, it makes me feel amazing!

Satyaki-Dev
India
About 1 hour using the app
HulkApps.com replied March 21, 2023

Thank you so much for your review! We're really happy to hear that our Product Reviews App has helped you feel confident about your skin. We always strive to give our customers the best possible experience when using our products and your positive feedback means so much to us. We're glad you're enjoying the results and we hope you continue to keep the compliments coming!

June 7, 2022

app worked well, thanks to Sanjay who was very quick and efficient at helping us to integrate the reviews into our product page. the app is on the pricier side, but has various functionalities that we find are worth it.

byMATTER™
United Kingdom
About 22 hours using the app
HulkApps.com replied June 21, 2022

Thank you so much for taking the time to leave us this amazing review.

Please reach out if you need any other assistance!

November 14, 2019

Tried reaching support many times about several bugs and issues with the reviews app, have not gotten a reply or any help and it is non-functioning on my site since yesterday.

ShopJossy
United States
About 21 hours using the app
HulkApps.com replied November 11, 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

May 5, 2020

The final result is awsome for free, but the app takes too many time to charge.
Server response too long :(

Mekden
France
About 24 hours using the app
HulkApps.com replied January 7, 2022

Thank you for taking the time to leave us your feedback.
Kindly contact our Experience team to check if charging time can be reduced.

July 28, 2019

Je suis heureux de mon achat et je recommande cet article.
La livraison a pris 9 jours pour arriver parfait.

Trip
France
31 minutes using the app
HulkApps.com replied March 21, 2023

Thank you for choosing our app and giving us a positive review. We greatly appreciate your feedback and hope you have an exceptional experience in the future. Thanks again for your support!

May 6, 2020

IMPOSSIBLE TO REMOVE. Absolutely absurd, Once you remove the code and the app, it still appears on your products. Awful.

CrystalCarat
India
28 minutes using the app
HulkApps.com replied November 11, 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

May 6, 2020

it's a bad app, it's not working (it not appear on product page even if I install it automatically and manually), and you can't import reviews from Aliexpress or any other website, also you can't edit reviews.

smartmall.us
Morocco
23 minutes using the app
HulkApps.com replied November 11, 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

Edited August 14, 2019

I would like to give any star for this app. Since you try to use you may discover why it is free. Now, one more reason to pay a good app as loox.
1) Very very very complicated
2) There is any video on internet showing how to use
3) Maybe it is made only for experts

Milovati™
Switzerland
20 minutes using the app
HulkApps.com replied November 11, 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

April 14, 2019

Why do I download an app that tells me that I need to add some code and some css but for the css it doesn't even tell me where? When I could code I could just do this by myself and don't need an app for that and when I download an app I want it to work and don't want to add some code here and there.

ihaustier
Germany
16 minutes using the app
HulkApps.com replied April 14, 2019

Hi there,

Sorry to hear about the confusion. I hope the following will help clarify further.

Most apps require specific snippets to be added to your site. Example is that you can place the reviews widget ANY where on the site. The app has a 1 page installation and instruction page that is very easy to understand.

We automatically add a few snippets but still give you the control, like ALL other apps, to add the widget anywhere you want. You can access the page under /admin/apps/free-product-reviews-photo-reviews-and-more/embedded/help and it looks like this - https://nimb.ws/yEXPHU

I hope you'll revise your review after assessing the above.

Thank you.