Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to incorporate branded reviews on their sites, enhancing customer shopping experience. They commend its intuitive interface, authentic reviews, and price comparison feature. The app's personalized recommendations, alerts, and efficient review management are also appreciated. Merchants praise the customer support for their promptness and tailored solutions. The app's seamless integration with Shopify themes and its responsive design are also noted. It's recognized for improving Google rankings and offering premium features for free.

May 5, 2020

The final result is awsome for free, but the app takes too many time to charge.
Server response too long :(

Mekden
France
About 24 hours using the app
HulkApps.com replied January 7, 2022

Thank you for taking the time to leave us your feedback.
Kindly contact our Experience team to check if charging time can be reduced.

July 28, 2019

Je suis heureux de mon achat et je recommande cet article.
La livraison a pris 9 jours pour arriver parfait.

Trip
France
31 minutes using the app
HulkApps.com replied March 21, 2023

Thank you for choosing our app and giving us a positive review. We greatly appreciate your feedback and hope you have an exceptional experience in the future. Thanks again for your support!

May 6, 2020

IMPOSSIBLE TO REMOVE. Absolutely absurd, Once you remove the code and the app, it still appears on your products. Awful.

CrystalCarat
India
28 minutes using the app
HulkApps.com replied November 11, 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

May 6, 2020

it's a bad app, it's not working (it not appear on product page even if I install it automatically and manually), and you can't import reviews from Aliexpress or any other website, also you can't edit reviews.

smartmall.us
Morocco
23 minutes using the app
HulkApps.com replied November 11, 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

Edited August 14, 2019

I would like to give any star for this app. Since you try to use you may discover why it is free. Now, one more reason to pay a good app as loox.
1) Very very very complicated
2) There is any video on internet showing how to use
3) Maybe it is made only for experts

Milovati™
Switzerland
20 minutes using the app
HulkApps.com replied November 11, 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

April 14, 2019

Why do I download an app that tells me that I need to add some code and some css but for the css it doesn't even tell me where? When I could code I could just do this by myself and don't need an app for that and when I download an app I want it to work and don't want to add some code here and there.

ihaustier
Germany
16 minutes using the app
HulkApps.com replied April 14, 2019

Hi there,

Sorry to hear about the confusion. I hope the following will help clarify further.

Most apps require specific snippets to be added to your site. Example is that you can place the reviews widget ANY where on the site. The app has a 1 page installation and instruction page that is very easy to understand.

We automatically add a few snippets but still give you the control, like ALL other apps, to add the widget anywhere you want. You can access the page under /admin/apps/free-product-reviews-photo-reviews-and-more/embedded/help and it looks like this - https://nimb.ws/yEXPHU

I hope you'll revise your review after assessing the above.

Thank you.

February 25, 2020

I was unable to test this app properly. There is no option to import reviews from Aliexpress for new product launches and the current app I'm using for reviews doesn't allow for .csv file export which means I can't even get my real reviews over to this app easily either. I ended up giving up which is a shame as these guys make some other really good apps.

Puppie Proof
Australia
11 minutes using the app
HulkApps.com replied January 7, 2022

Hi there!
Thank you for the review.
We are sorry our app didn't meet your expectations.
This will be added to our improvement list.

November 10, 2020

Very bad. After deleting the app it changed my background colour. Now I cant change it any more. Not even in the theme settings. ZERO stars

Tobacco Bastards
Belgium
2 minutes using the app
HulkApps.com replied November 11, 2021

Hi there,

Shruti from HulkApps here. I am the Product Manager here at our company, and I am truly sad to hear that your theme background changed after deleting our app. I would really like to further inspect this issue and get it solved as soon as possible if this is a bug our app is causing. Please do reach back to us at any time, so we can get the issue further inspected and solved.
Thank you in advance!

May 6, 2020

pue la m* rien ne marche cette appli est nul nul nul et à cause j' ai du tout recoomencer avec le write review qui ne veut pas s'enlever

ellashape
France
1 minute using the app
HulkApps.com replied November 11, 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

Edited December 12, 2019

Great free app with a responsive support team. They helped troubleshoot my review file and add it to my product page.

DeskBox
Ireland
HulkApps.com replied December 13, 2019

Thanks so much for the kind words! We really appreciate the review. We definitely pride ourselves on offering fast, reliable customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!

Let us know if you ever need any help in the future, We're always here for you!