Hulk Product Reviews

Hulk Product Reviews

Reviews (735)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy integration, which simplifies importing and customizing reviews to match store aesthetics. The responsive customer support and tools like auto-reply messages and Q/A sections enhance site interactivity and customer trust, contributing to increased sales. Merchants also highlight the app's reliability and smooth performance during setup and troubleshooting.

Edited November 8, 2020

I like the fact that is app is free however the installation step up is quite difficult if you have no experience with coding & contacting support is another issue on its own. You have to wait days to get help & more days for them to actually "help" you fix the issue. I'd go for a paid app that's reliable & convenient any day.

TameTheStorm LLC
United States
7 months using the app
HulkApps.com replied June 19, 2020

Our dear merchant,

We just wanted to inform you that we have made some nice changes to our app installation process, as well as to the way you can contact our Customer Experience Team.

Should you need our assistance in any form, please do reach out to support@hulkcode.com, or to me directly at sarah.krezic@hulkapps.com. I would be more than happy to assist you!

Edited October 8, 2019

HulkCode was awesome. They were very responsive and helpful. They even went into the code and updated it with the reviews for me so I didn't have to touch the code myself. They matched it to our site and it looks great. Highly recommend! Thanks!

Sweet Olive Co.
United States
8 days using the app
HulkApps.com replied October 9, 2019

Working with snippets could be overwhelming for merchants.
It's fantastic to hear that our team was able to swoop in and help you get it all sorted out, though. :-) Thanks so much for the review!

Please let us know if we can assist with anything else in the future.

September 4, 2019

I followed the steps for installing the app and it did not work. I sent an email to customer support and they contacted me immediately and installed the app for me. It looks amazing on my website! Thank you!

RedButterfly by Omaris
United States
8 days using the app
HulkApps.com replied September 4, 2019

Thank you for this positive review! 🙏

November 27, 2023

很不错的插件

GOGlamping
China
About 7 hours using the app
HulkApps.com replied December 4, 2023

非常感谢您对我们Hulk Product Reviews的好评!我们很高兴看到您对我们的应用程序有积极的体验。您的支持是我们前进的动力,我们将持续努力提供优质的服务以满足您的要求。再次感谢您的反馈,祝您一切顺利。

HulkApps团队

Edited November 6, 2019

I have been using them for the past 8 months, originally loved their service and customer support. My past two orders have been short of the quality I'm used to receiving from them, blurry images, unevenly cropped images, but today was the last straw the manager got extremely rude with me for addressing the consistency in lack of quality. I wouldn't recommend to my worst enemy after today

Creative Choice Inc.
United States
6 months using the app
HulkApps.com replied April 13, 2019

Hi there,

We are sorry about the issues you are facing. It could be that the automatic installation didn't work properly. Please contact us so we can help rectify this issue for you.

Thank you so much.

April 3, 2024

Good apps

The Eastern
India
November 18, 2020

All the photos attached to customer reviews were accidentally deleted by the app. They are telling me to reach out to my customers and ask them for their photos. I have a shaping swimsuit company, photos in reviews are everything. So upset.

TA3SWIM
United States
6 months using the app
HulkApps.com replied November 11, 2021

Hi there,

We are truly sorry to hear that you have accidentally deleted the photos that were attached to the reviews from your valuable customers. However, due to data security, we have set our apps so that we can not access the data provided by your merchants, so we could not be of help in this instance.

We hope you have found a way to retrieve your customers' photos.

Cheers!

April 11, 2020

Technical support is amazing and made all the changes I needed very quickly. They are super friendly and awesome. Would recommend this review app to anyone

ART BY ALYAH
Canada
6 days using the app
HulkApps.com replied April 13, 2020

Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-)

Please reach out if you need any other assistance!

December 31, 2020

I used this app to help my customers leave reviews. I got it installed correctly on the "Brooklyn" theme; but it will not install on the "Motion" the. Put in a ticket for them to help fix the issue; but every time I put in a ticket I only get an email stating that I need to respond to the ticket email or it would be closed out. No matter how many times I respond to their follow-up emails. Highly disappointed.

4dacultureshop
United States
5 months using the app
HulkApps.com replied November 11, 2021

Hi there,

Shruti from HulkApps here. We are truly sorry you were facing an issue while trying to contact our Customer Experience team, as our team is always beyond happy to help.
We are always working on improving our apps and our service as well, and we are grateful for your feedback.
We have reached out to try to make amends for this mistake on our end. Let us know if we can be of further assistance, please.

September 22, 2020

I love this app and the hulk team is very friendly and helpful with support. The only reason I gave 4 stars is because i wish there was a feature to email the customer a reminder to review in exchange for a discount code. Please consider offering this feature. Id pay to have that implemented

Vixen Vogue
United States
3 months using the app
HulkApps.com replied September 23, 2020

The app looks great on your store! Thanks for your review and for sharing your feedback. We've flagged this as a feature request to our Product Team.

We don't have a public roadmap so I couldn't say if/when this feature might be made available. If our product team decides to implement this, we'll get in touch!