Hulk Product Reviews
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (796)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and customization options, which make it easy to align with their branding needs. The support team is responsive, aiding in setup and troubleshooting, which enhances store credibility and customer trust. Features like auto-reply messages and multilingual review handling are also highlighted, improving customer interactions and making feedback collection efficient.
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I have been using them for the past 8 months, originally loved their service and customer support. My past two orders have been short of the quality I'm used to receiving from them, blurry images, unevenly cropped images, but today was the last straw the manager got extremely rude with me for addressing the consistency in lack of quality. I wouldn't recommend to my worst enemy after today
Hi there,
We are sorry about the issues you are facing. It could be that the automatic installation didn't work properly. Please contact us so we can help rectify this issue for you.
Thank you so much.
很不错的插件
非常感谢您对我们Hulk Product Reviews的好评！我们很高兴看到您对我们的应用程序有积极的体验。您的支持是我们前进的动力，我们将持续努力提供优质的服务以满足您的要求。再次感谢您的反馈，祝您一切顺利。
HulkApps团队
All the photos attached to customer reviews were accidentally deleted by the app. They are telling me to reach out to my customers and ask them for their photos. I have a shaping swimsuit company, photos in reviews are everything. So upset.
Hi there,
We are truly sorry to hear that you have accidentally deleted the photos that were attached to the reviews from your valuable customers. However, due to data security, we have set our apps so that we can not access the data provided by your merchants, so we could not be of help in this instance.
We hope you have found a way to retrieve your customers' photos.
Cheers!
Technical support is amazing and made all the changes I needed very quickly. They are super friendly and awesome. Would recommend this review app to anyone
Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-)
Please reach out if you need any other assistance!
I love this app and the hulk team is very friendly and helpful with support. The only reason I gave 4 stars is because i wish there was a feature to email the customer a reminder to review in exchange for a discount code. Please consider offering this feature. Id pay to have that implemented
The app looks great on your store! Thanks for your review and for sharing your feedback. We've flagged this as a feature request to our Product Team.
We don't have a public roadmap so I couldn't say if/when this feature might be made available. If our product team decides to implement this, we'll get in touch!
I used this app to help my customers leave reviews. I got it installed correctly on the "Brooklyn" theme; but it will not install on the "Motion" the. Put in a ticket for them to help fix the issue; but every time I put in a ticket I only get an email stating that I need to respond to the ticket email or it would be closed out. No matter how many times I respond to their follow-up emails. Highly disappointed.
Hi there,
Shruti from HulkApps here. We are truly sorry you were facing an issue while trying to contact our Customer Experience team, as our team is always beyond happy to help.
We are always working on improving our apps and our service as well, and we are grateful for your feedback.
We have reached out to try to make amends for this mistake on our end. Let us know if we can be of further assistance, please.
Love the app. We use it for all our sites to display Reviews including Photo Reviews which help us convert better.
Thank you for your review. If you need further assistance feel free to reach on support@hulkcode.com, we would be glad to assist you.
The support team is fantastic, i requested for assistance to show my reviews in my product page, collection page etc etc and they assisted me every step of the way! Highly recommended.
Hi there. thank you for reaching out! We always offer free installations when it comes to Product Reviews, and would love to get the reviews live on your product page for you. Since there are so many themes, sometimes it requires a little extra love from one of our specialists to get the code implemented properly.
Our expert has reached out to you and we hope to hear from you soon!
Really helpful customer support which for me, makes the world of difference. As I am not technical, I was genuinely struggling and these guys not only helped me out, they went the extra mile - Thank you guys
We’re normally known for our exceptional attention to detail, and are glad that our customer service team was able to work it out for you! We appreciate the kind words about our products and support. :-)
Please reach out if you need any other assistance!
The app's awesome for being free you can go into the settings and change them around pretty much all the aspects of it. the thing that I hate the most though is that you can't install it yourself so you can't learn how to operate on your own in a way. I just don't like the idea of dependency on HulkApps. Other than that it's amazing.
Thanks so much for the kind words! We really appreciate the review and understand your concern about dependency on HulkApps expert developers.
Since there are so many themes, sometimes it requires a little extra love from one of our specialists to get the code implemented properly. However, once your scripts are added correctly on the live theme, there will be no need to keep the communication going.
Nevertheless, our app specialists are always standing by to help so please don't hesitate, should you have any concern with the Reviews app.
Have a beautiful day!