Hulk Product Reviews

Hulk Product Reviews

Reviews (797)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and customization options, which make it easy to align with their branding needs. The support team is responsive, aiding in setup and troubleshooting, which enhances store credibility and customer trust. Features like auto-reply messages and multilingual review handling are also highlighted, improving customer interactions and making feedback collection efficient.

July 8, 2020

The app's awesome for being free you can go into the settings and change them around pretty much all the aspects of it. the thing that I hate the most though is that you can't install it yourself so you can't learn how to operate on your own in a way. I just don't like the idea of dependency on HulkApps. Other than that it's amazing.

DeadTheodore
United States
5 days using the app
HulkApps.com replied July 8, 2020

Thanks so much for the kind words! We really appreciate the review and understand your concern about dependency on HulkApps expert developers.

Since there are so many themes, sometimes it requires a little extra love from one of our specialists to get the code implemented properly. However, once your scripts are added correctly on the live theme, there will be no need to keep the communication going.

Nevertheless, our app specialists are always standing by to help so please don't hesitate, should you have any concern with the Reviews app.
Have a beautiful day!

June 16, 2020

This app takes some steps to use, especially the code. I don't know how to use it!!!! The support team was quick to respond and fix the problem. I love the comments with pictures, thank you very much!

poweraddmall.co.uk
United Kingdom
5 days using the app
HulkApps.com replied June 16, 2020

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)

September 30, 2018

An awesome free app with great support! free photo feature is a real plus, offers a lot. I recommend this app.

NORVINE
Germany
5 days using the app
HulkApps.com replied March 8, 2019

Thanks so much for the awesome review. We agree with you. 😜

March 20, 2021

Great customer service! Very quick to help out When we experienced one or two issues with the app, everything is fine so far and it is performing well thank you

AUTOPETZ
Australia
3 months using the app
HulkApps.com replied March 22, 2021

Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-)

Please reach out if you need any other assistance!

November 21, 2023

ご丁寧なサポートのおかげで、無事に進めれました。
英語を日本語に自動翻訳した時に、少し間違った言葉が気になったくらいで、とてもサポートは親切でした。

kanazawa_nenro
Japan
2 months using the app
HulkApps.com replied December 4, 2023

ありがとうございました。あなたのフィードバックを頂けて、こちらもとても嬉しいです。進行中に若干の翻訳誤解があったことについて謝罪します。私たちのチームではますます良いサービスを提供するために、常に改良を重ねています。あなたのようなお客様からのフィードバックはその一助となります。何か他に助けが必要な場合は、いつでもサポートチームにお知らせください。

HulkAppsチームより

April 7, 2019

Très bonne application !
Le problème est que je n'arrive pas à la traduire pour ma boutique en Francais...

Fusus
France
2 months using the app
HulkApps.com replied March 21, 2023

We are sorry to hear that you are unable to translate our app for your store into French. We have continued constant efforts to integrate and develop functionality and features for our users who we hope will benefit from their experiences with our application. We will continue to add features to make our app as useful as possible. We would like to thank you for your feedback and wish you an improved experience with our application.

October 9, 2020

This app is just awesome! Even more fantastic is the support, I had a problem with the translations they helped me in just 24h! Fantastic!

Irrinunciabili.com
Italy
4 days using the app
HulkApps.com replied October 9, 2020

Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-)

Please reach out if you need any other assistance!

March 24, 2024

kompetente Beratung durch Herrn Nitesh. Vielen Dank!

die Naturcosmetic
Germany
About 1 hour using the app
December 9, 2019

After I recieved a review, all of a sudden my product gets deleted. I will be reaching out to Shopify.

Sophisticated
United States
3 months using the app
HulkApps.com replied November 11, 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

February 20, 2024

設定がよくわからず、チャットで問い合わせて無事完了。親切に教えて頂けるので問題ないが、英語以外でも問い合わせ可なのかは不明。設定ガイドがもう少し充実していた方が安心できた

コロコロで行く?
Japan
1 day using the app