Hulk Product Reviews

Hulk Product Reviews

Reviews (799)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and customization options, which make it easy to align with their branding needs. The support team is responsive, aiding in setup and troubleshooting, which enhances store credibility and customer trust. Features like auto-reply messages and multilingual review handling are also highlighted, improving customer interactions and making feedback collection efficient.

April 17, 2019

The app just didn't work. And no support at all. Being my staff account for over 1 week but no activity. Just a waste of time :(

Dr.C Lab
United States
14 days using the app
HulkApps.com replied April 17, 2019

Hey Dr. C,

Sorry for the inconvenience. We are having someone look at this. Unfortunately, the ticket was assigned in our internal project management system but was missed by the developer.

We apologize for any inconvenience but would appreciate a chance to make this right. As you know, stuff (S***) sometimes happens. :)

But we are here and ready to help.

Thank you.

A

May 19, 2024

GOOD APPP

Dwellioo
India
June 11, 2020

I couldn't get this to work so I contacted customer service. It takes them days to respond and they never did help me get it working so I went with another app.

Random Panda
United States
8 days using the app
HulkApps.com replied November 11, 2021

Hi,

We are very sorry you had such a bad experience with our Customer Experience team at the time. Our team, as well as our apps, has improved drastically in the past year. In case you would be willing to give our team another chance, we would be more than happy to meet your expectations!

Have a great day ahead! :)

May 6, 2020

Good designed app and kind support but the app took to long to load. Sometimes the reviews appear, sometimes not so I can't recommend this app.

NALUGO
Germany
8 days using the app
HulkApps.com replied January 11, 2022

Hi there!
Thank you for taking the time to write us your feedback, it is highly appreciated.
If you are still experiencing the issue, please feel pre to contact our exceptional Experience team.

October 20, 2019

Really good app. Sadly you can only upload one picture. And you don't have an option that only costumers who bought something can leave a review.

WElegance - WE CHOOSE
France
7 days using the app
HulkApps.com replied March 21, 2023

Thank you for your review! We're glad to hear that you find the app to be good. We apologize for the issue you experienced with only being able to upload one picture and for not having an option for customers who bought something to leave a review. We appreciate your feedback and will explore options for further improving the app. Thank you for your continued support!

Edited May 7, 2019

It takes a minute for reviews to appear from time to time and this results an increased page load time.

Budizzz
Türkiye
6 days using the app
HulkApps.com replied May 2, 2019

Our app guide is pretty simple to understand. But you can always get help from our team. :)

Edited April 11, 2019

Comment module sometimes disappears.
VM373:1 OPTIONS https://reviews.hulkapps.com/api/get_settings/*************net::ERR_CONNECTION_TIMED_OUT

ONCEDEALS
China
6 days using the app
HulkApps.com replied April 12, 2019

Thank you for bringing this to our notice. Our team has been notified about this and we will get the issue resolved in no time. Once you are satisfied with the solution, maybe you could update your review :)

April 10, 2019

my reviews work for a little then the whole day they disappear then i hire a coder becuase i think its a bug but its really just the stupid app, its costing me money when people go to my site and see 0 reviews for this item when i spent 1 hour writing reveiws manually for it

PlanetBagz
United States
5 days using the app
HulkApps.com replied April 13, 2019

Hi There.

Please contact our support. We are sorry that you are facing this issue and we can have our team help get this resolved for you.

Thank you

July 25, 2020

Great features, but it looks terrible on the product page (grid view might be ok if your background color is white?). I loved the fact that I was able to change the star color, and to switch from stars to hearts. But that was it.

When there aren't any reviews, the layout looks fine in grid view, but awful in list view, because, instead of being centered, the "No Reviews Yet" text is on the far left, while the "Write a Review" button is on the far right.

Things only go downhill once reviews are actually added.

In list view, it looks like three separate reviews: the name, a vertical line, the text, a huge space, and the image.

In grid view, it appears in boxes on a white background (instead of integrating into the page background), and you have to press "read more" to see any images, which kind of makes the image integration pointless.

I like the price, but I would rather pay for something that actually looks good than get something for free that will ultimately drive away sales.

GemFrenzy
United States
5 days using the app
HulkApps.com replied January 12, 2022

Hi there!
Thank you for taking the time to write us your review, we really appreciate it.
We will add this to our list of improvements and hopefully incorporate it in the future.

March 14, 2019

I followed the instruction to install and set up the 'Product Reviews' app, but it is still not working. Waste of time.

matchingtie
United States
4 days using the app
HulkApps.com replied March 14, 2019

Hi there,

Sorry to hear about your troubles. We actually automatically install some of the code and the rest of the instructions are laid out but can be confusing for some themes as their structure is different.

Just contact our support team and we'll help set it up for you free of charge. Hope you'll amend your review after this as it really doesn't give it justice. :)